TechValidate Research on BlueJeans by Verizon


BlueJeans Case Study

Medium Enterprise Health Care Company

Introduction

This case study of a medium enterprise health care company is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Using BlueJeans, the management of critically ill patients as a team in multiple locations is greatly enhanced.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • Too much IT support required for video meetings
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants

Use Case

The key features and functionalities of BlueJeans that the surveyed company uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Office365
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Integrations with collaboration, productivity, scheduling tools
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • Reliability
    • Ability to use on mobile
    • Integrations to other tools and systems

Results

The surveyed company achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Strongly agree
    • Using BlueJeans helps teams complete projects faster: Strongly agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Strongly agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Strongly agree
    • BlueJeans enables teams to do their best work: Strongly agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: Agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Agree
    • BlueJeans with Dolby Voice has improved meeting productivity due to better audio and noise reduction: Agree
    • BlueJeans helps them build a stronger internal company culture: Agree
    • BlueJeans helps them grow revenues faster: Agree
    • BlueJeans enables teams to work productively how and where they want: Agree
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual savings due to enhanced productivity
    • Annual travel savings
    • Annual savings in offices/facilities investments




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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