TechValidate Research on LabWare LIMS and ELN


Case Study: Large Enterprise Food Company

Introduction

This case study of a large enterprise food company is based on a March 2016 survey of LabWare LIMS and ELN Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It is an excellent product and is highly configurable using standard LabWare tools. It also provides good base functionality and excellent instrument integration. LabWare is better than the other LIMS that I’ve seen at other labs while doing ISO 17025 audits.”

Challenges

  • Challenges solved with LabWare:
    • Lab efficiency / productivity
    • Instrument integration and consolidated reporting

Use Case

  • Uses LabWare in a Food / Beverage Testing type of laboratory
  • Has used LabWare for 15 or more years
  • 3rd party software application interfaced to the LabWare system:
    • Chromatography Data System (CDS)

Results

  • Chose LabWare for an informatics partner because of their:
    • User community
    • Product functionality
    • Price
  • Benefits realized from using LabWare solutions:
    • Improved sample management, chain of custody, and turnaround time
    • Captured data directly from laboratory instruments
    • Improved traceability, security and audit trails that provided accountability
    • Generated high quality secure reporting
    • Controlled access to sensitive/proprietary data
    • Went paperless
    • Improved regulatory compliance
  • Satisfaction with the following LabWare areas:
    • Product functionality: extremely satisfied
    • Customer technical support: extremely satisfied
    • Customer training: highly satisfied




About This Data

This data was sourced directly from verified users of LabWare LIMS and ELN by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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