TechValidate Research on SolarWinds


SolarWinds Government Case Study

California Higher Education Case Study

Introduction

This case study of a educational institution is based on a March 2019 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Network Performance Monitor allows us to quickly see bandwidth utilization, high latency, up/down status, etc in an overall quick and coherent view.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • Not having the tools to troubleshoot network problems or outages
    • Lack of visibility into application or database performance

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

  • Regular user in the following SolarWinds product areas:
    • Network management
    • Systems, applications, servers, and storage monitoring
  • Uses SolarWinds products mixed scenario / It depends on the product
  • Agency use cases for leveraging SolarWinds products:
    • Network performance monitoring
    • Troubleshooting network problems or failures
    • Troubleshooting configuration issues
    • Monitoring the integrity of systems/servers

Results

The surveyed organization achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds products:
    • Correlate network, server, and application issues to resolve performance problems
    • Improve configuration management
    • Improve system and application monitoring and troubleshooting
  • Favorite SolarWinds products:
    • Network Performance Monitor
    • Network Configuration Manager
    • NetFlow Traffic Analyzer
  • Purchased their SolarWinds products because of:
    • Prior use of other SolarWinds products
    • Scalability / Able to support our growth




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on SolarWinds