TechValidate Research on SolarWinds


SolarWinds Government Case Study

Brevard County Florida Schools Case Study

Introduction

This case study of Brevard County Schools is based on an April 2019 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service.

“NPM is my favorite without a doubt. I can give other admins the ability to monitor characteristics of their own servers.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • Lack of visibility into the problems leading to network performance or capacity issues
    • Lack of visibility into application or database performance
    • Lacked the ability to be more proactive.

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

  • Regular user in the following SolarWinds product areas:
    • Network management
    • Systems, applications, servers, and storage monitoring
    • Performance and management of databases
  • Uses SolarWinds products throughout the organization
  • Agency use cases for leveraging SolarWinds products:
    • Network performance monitoring
    • Troubleshooting network problems or failures

Results

The surveyed organization achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds products:
    • Improved resolution rates for networking performance and capacity issues
    • Improved system and application monitoring and troubleshooting
  • Favorite SolarWinds products:
    • Network Performance Monitor
    • Log & Event Manager
    • Engineer’s Toolset
    • Dameware Remote Support
    • Kiwi Syslog Server
  • Purchased their SolarWinds products because of:
    • Prior use of other SolarWinds products




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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