TechValidate Research on BlueJeans by Verizon


BlueJeans Network Case Study

Small Business Financial Services Company

Introduction

This case study of a small business financial services company is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Great for getting external participants and companies involved with hassle free setup.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Too much IT support required for video meetings
    • The need to consolidate audio/document/video conferencing systems
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training
    • Video/Audio quality

Use Case

The key features and functionalities of BlueJeans Network that the surveyed company uses:

  • Integrates 3 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed company achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Cisco (TelePresence or Spark)
    • Webex
    • Skype for Business
    • Zoom
  • Increased video conferencing by 41-60% increase after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved usage of existing videoconferencing investments/technology
    • Improved visibility and reporting of enterprise-wide video conferencing usage




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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