TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Youth Villages – Tennessee

Introduction

This case study of Youth Villages is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“The CPI approach is strengths-based and uses collaborative problem-solving in its simplest form.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI improved staff confidence in the ability to verbally engage and physically disengage in challenging situations.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to:
    • Meet regulatory compliance
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their organization as intensive in-home therapeutic services for children with challenging behaviors.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Reduced the use of force by 40—49% since implementing CPI techniques.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing staff turnover
    • Reducing liability
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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