TechValidate Research on BlueJeans by Verizon


BlueJeans Case Study

Huntington Theatre Co.

Introduction

This case study of Huntington Theatre Co. is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

“BlueJeans allows our costume and production designers to work with remote teams throughout the world to complete projects on time and without extensive travel to do so.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • An inability to easily connect their existing video conferencing investments across meetings
    • Needing to consolidate audio/document/video conferencing systems
    • Poor usage, uptake, and adoption of current video conferencing investments

Use Case

The key features and functionalities of BlueJeans that the surveyed organization uses:

  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Video quality
    • Interoperability with video conferencing room systems
    • Consistent and unified experience across Windows, Mac, iOS, and Android platforms
    • Ability to work in browsers with WebRTC and no app download required
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • User experience
    • Video quality
    • Reliability
    • Ability to use on mobile
    • Not needing to be downloaded for external users

Results

The surveyed organization achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: agree
    • Using BlueJeans helps teams complete projects faster: agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: agree
    • BlueJeans enables teams to do their best work: agree
    • Using BlueJeans to interview candidates helps them attract a modern workforce: agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: agree
    • BlueJeans enables teams to work productively how and where they want: agree
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual travel savings
    • Annual savings in offices/facilities investments




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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