DrFirst T Systems, Inc.

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DrFirst Case Study

T Systems, Inc.

Introduction

This case study of T-Systems, Inc. is based on a February 2021 survey of DrFirst customers by TechValidate, a 3rd-party research service.

“We integrate with DrFirst using the Portal integration model, which has allowed us to quickly and easily add e-prescribing and EPCS capabilities. Integration was straightforward and easy to implement and the functionality meets our needs and satisfies our end-users requests.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select DrFirst:

The key drivers for partnering with DrFirst:
- Better able to focus internal resources on strategic initiatives
- Meet regulatory compliance and quality measures

Use Case

The key features and functionalities of DrFirst that the surveyed company uses:

DrFirst services and resources that brought value to their organization:
- Technical / Customer support
- Pre-built integrations / APIs
Leveraging DrFirst integrations has helped their organization to realize the following:
- Faster time to market with new capabilities
- Simplified API development to achieve solution services
- Reduced maintenance burden
- Regulatory compliance (i.e. SCRIPT2017, EPCS, PDMP)
Areas they have been able to shift their focus and improve as a result of partnering with DrFirst.:
- Strategic corporate growth, EHR, or product innovations
- Client retention

Results

The surveyed company achieved the following results with DrFirst:

What they achieved by leveraging the DrFirst platform:
- Reduced or eliminated development costs and/or resources
- Was better able to focus internal resources on strategic initiatives
- Improved overall functionality of the solution
- Accessed new ancillary revenue from value-add platform
- Met regulatory compliance and quality measures
- Enhanced solution’s value proposition
This company agrees with the following statements regarding DrFirst APIs:
- Meets their expectations
- Documentation is easy to understand and follow
- Reduces development burden

Level of agreement with the following:
- This company agrees their partnership with DrFirst enhanced their company mission and product value
Areas of DrFirst solution capabilities they are most excited to move forward:
- Improved medication history data for higher quality and usability

TechValidate Research on DrFirst

T Systems, Inc.

Introduction

Challenges

Use Case

Results

Company Profile

About DrFirst

About This Data