Broadcom Automation Research Chart: Broadcom Customer Research

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Respondent Details

Previous experience used to determine a time and add a safety buffer	45%
Calculate it based on average times of jobs still to run	36%
Do not provide a time – when fixed will let them know	33%
System recalculates expected delivery time based on averages	13%
System provides expected restoration time based on context (AI/ML)	8%

	Company Size	Industry	Response
IT Professional	Global 500	Professional Services	Previous experience used to determine a time and add a safety buffer Calculate it based on average times of jobs still to run System recalculates expected delivery time based on averages System provides expected restoration time based on context (AI/ML)
IT Manager	Global 500	Banking	Previous experience used to determine a time and add a safety buffer Calculate it based on average times of jobs still to run
IT Systems Analyst	Global 500	Insurance	Calculate it based on average times of jobs still to run
IT Specialist	Medium Enterprise	Insurance	Do not provide a time – when fixed will let them know
IT Professional	Large Enterprise	Energy & Utilities	System recalculates expected delivery time based on averages System provides expected restoration time based on context (AI/ML)
IT Manager	Medium Enterprise	Banking	Do not provide a time – when fixed will let them know
System Administrator	Medium Enterprise	Insurance	System recalculates expected delivery time based on averages
System Administrator	Global 500	Telecommunications Services	Do not provide a time – when fixed will let them know
Storage Administrator	Global 500	Financial Services	Calculate it based on average times of jobs still to run System recalculates expected delivery time based on averages
IT Systems Analyst	Large Enterprise	Transportation Services	Do not provide a time – when fixed will let them know

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