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SolarWinds Government Case Study

North Carolina Secretary Of State Case Study

Introduction

This case study of North Carolina Secretary of State Office is based on a March 2019 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service.

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“Serv-U is my favorite because it makes our SFTP service easy to use for customers and employees.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • The difficulty of determining whether a security incident occurred and what happened during the breach
    • Inadequate automation of compliance reporting

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

  • Regular user in the following SolarWind product areas:
    • Network management
    • Systems, applications, servers, and storage monitoring
    • Security and compliance
  • Uses SolarWinds products in the service / on the site
  • Agency use cases for leveraging SolarWinds products:
    • Network performance monitoring
    • Troubleshooting network problems or failures
    • Troubleshooting configuration issues
    • Monitoring the integrity of systems/servers
    • Monitoring Security Incidents and Vulnerabilities, and Improving Compliance

Results

The surveyed organization achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds products:
    • We are still in the infancy stage of configuring.
  • Favorite SolarWinds products:
    • Network Configuration Manager
    • Server & Application Monitor
    • Log & Event Manager
    • Serv-U FTP Server
  • Purchased their SolarWinds products because of:
    • Recommendation from a colleague

Organization Profile

Organization:
North Carolina Secretary of State Office

Organization Size:
State & Local

Industry:
Government

About SolarWinds Government

SolarWinds delivers powerful, affordable, and easy-to-use IT solutions to US Federal and other Government agencies to monitor and manage networks and systems, streamline support operations, and ensure security and compliance.

Learn More:

SolarWinds

SolarWinds Government

Source: Steven Kornegay, IT Manager, North Carolina Secretary of State Office
Validated
  Published: Apr. 29, 2019   TVID: 8E1-DC4-5A7




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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