TechValidate Research on O.C. Tanner


O.C. Tanner Case Study

Mazak Corporation

Introduction

This case study of Mazak Corporation is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“We give all areas a better choice of what they want for an award.”

“Ease of doing these very year.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Appreciate a larger choice for a reward
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: significantly better
    • total cost of ownership: significantly better
    • customer service: best in class
    • technology: best in class
    • award selection: best in class
    • custom awards: best in class
    • flexible program design: best in class
  • Saw a return on their initial investment with their O.C. Tanner solution in within 2 years.
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.




About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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