Crisis Prevention Institute The Children's Foundation-British Columbia, Canada

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Crisis Prevention Institute Case Study

The Children’s Foundation – British Columbia, Canada

Introduction

This case study of The Children’s Foundation is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“This training has made a difference in the lives of our staff and clients by enhancing our continuity of care.”

Challenges

Sought Nonviolent Crisis Intervention® training to:
- Meet regulatory compliance
- Reduce workplace violence rate
- Improve organizational culture
- Improve staff confidence in working with challenging clients
- Improve staff skills in managing behaviors

Environment

Categorizes their organization as being in the social services sector

Results

Reduced challenging/disruptive behaviors by 40—49% since implementing CPI de-escalation techniques
Reduced the use of force by over 50% since implementing CPI techniques
Agrees that the enhanced content has helped them, their staff, and their organization
Achieved return on investment with CPI by:
- Meeting regulatory compliance
- Reducing injuries
- Reducing worker compensation claims
- Reducing liability
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

The Children’s Foundation – British Columbia, Canada

Introduction

Challenges

Environment

Results

Organization Profile

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