MedHx Customer Research
How satisfied were you with the implementation of MedHx at your facility?
| Extremely satisfied | Very satisfied | Satisfied | Not satisfied | Disappointed | |
|---|---|---|---|---|---|
| Knowledge and performance of the implementation team |
44% |
32% |
23% |
1% |
0% |
| Implementation team’s understanding of your clinical workflow needs |
40% |
35% |
24% |
1% |
0% |
| Process to benchmark satisfaction and identify key performance indicators prior to go live |
37% |
34% |
27% |
2% |
0% |
| Implementation team’s availability to answer questions and ability to solve problems in a timely manner |
40% |
33% |
26% |
1% |
0% |
| Implementation team’s ability to support the go-live in a timeframe that best met your organizations needs |
45% |
28% |
25% |
2% |
0% |
