TechValidate Research on BlueJeans by Verizon

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BlueJeans Case Study

Michigan Ross

Introduction

This case study of Michigan Ross is based on a June 2018 survey of BlueJeans customers by TechValidate, a 3rd-party research service.

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“Using BlueJeans, faculty are able to bring outside speakers into the classrooms without the travel expenses. Also, groups can easily collaborate with their mentors and companies much easier.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans:

  • Prompted to invest in BlueJeans after experiencing the following challenges:
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
  • BlueJeans replaced or was chosen over the following vendors:
    • Google Meet (Hangouts)

Use Case

The key features and functionalities of BlueJeans that the surveyed organization uses:

  • Uses the following App integrations with BlueJeans:
    • Microsoft Office365
    • Microsoft Outlook
    • Google G Suite
  • Invested into BlueJeans because of its:
    • Ease of use (requires little-to-no training)
    • Interoperability with video conferencing room systems
    • Consistent and unified experience across desktop, mobile, and rooms
    • Consistent and unified experience across Windows, Mac, iOS, and Android platforms
    • Ability to work in browsers with WebRTC and no app download required
  • Finds value in the following BlueJeans capabilities/features compared to other vendors they have used:
    • Ability to use on mobile
    • Not needing to be downloaded for external users
    • Integrations to other tools and systems

Results

The surveyed organization achieved the following results with BlueJeans:

  • Agrees with the following statements:
    • BlueJeans helps them improve employee productivity with a simple user experience: Agree
    • Using BlueJeans helps teams complete projects faster: Strongly agree
    • BlueJeans saves them money by consolidating video, audio, and web conferencing costs into a single meetings platform: Agree
    • BlueJeans enables them to get more value out of their existing video conferencing systems: Agree
    • BlueJeans enables teams to do their best work: Strongly agree
    • Using BlueJeans enables IT/AV teams to support more meetings with the same or fewer resources: Strongly agree
    • BlueJeans enables teams to work productively how and where they want: Strongly agree
  • Achieved the following quantifiable benefits since using BlueJeans:
    • Annual travel savings
    • Annual savings in offices/facilities investments

Organization Profile

Organization:
Michigan Ross

Industry:
Educational Institution

About BlueJeans

BlueJeans Network is the most advanced way to enable video conferencing in the workplace or on the road. The goal is to make video as easy and pervasive as audio communications and create visual experiences that people love. While the audience that uses BlueJeans has expanded to businesses of all sizes, the core customers are enterprises who need reliability, security, and scale they can trust.

Learn More:

BlueJeans by Verizon

BlueJeans

Source: Sheri Fillip, IT Professional, Michigan Ross
Validated
  Published: Aug. 15, 2018   TVID: 381-2D0-960




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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