GoodHire Research Chart: Challenges with Previous Background Check Provider

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Respondent Details

Slow turnaround times	48%
Poor customer service/support	31%
High pricing	19%
Inadequate reporting	17%
Cumbersome process	15%
Paper-intensive process	11%
No integration with ATS or HRIS	10%
Poor candidate experience	7%
Other	26%

	Company Size	Industry	Response
Human Resources Director	Medium Enterprise	Retail	Slow turnaround times Inadequate reporting High pricing
Human Resources Director	Non-profit	Non-profit	Poor customer service/support Slow turnaround times Paper-intensive process Poor candidate experience Cumbersome process
Managing Director	Medium Enterprise	Healthcare	Slow turnaround times
Human Resources Director	Medium Enterprise	Food	Poor customer service/support High pricing
Human Resources Director	Medium Enterprise	Transportation Services	Paper-intensive process
Hiring Partner	Small Business	Consumer Services	Poor customer service/support Slow turnaround times Cumbersome process High pricing
Human Resources Director	Small Business	Construction	Poor customer service/support
Human Resources Recruiter	Medium Enterprise	Healthcare	Slow turnaround times Inadequate reporting
Managing Partner	Medium Enterprise	Healthcare	Poor customer service/support Slow turnaround times High pricing
HR Assistant	Medium Enterprise	Aerospace & Defense	Poor customer service/support Slow turnaround times

TechValidate Research on GoodHire

Challenges with Previous Background Check Provider

About This Data