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SolarWinds Government Case Study

Broward County Florida Commission Case Study

Introduction

This case study of Broward County Commission is based on a March 2019 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service.

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“My favorite product is Network Performance Monitor.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds’ products:
    • Lack of visibility into the problems leading to network performance or capacity issues
    • Lack of visibility into system/server health
    • The difficulty of monitoring cloud or hybrid infrastructure

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

  • Regular user in the following SolarWinds product areas:
    • Network management
  • Uses SolarWinds’ products throughout the company
  • Agency use cases for leveraging SolarWinds’ products:
    • Network performance monitoring
    • Troubleshooting network problems or failures
    • Monitoring the integrity of systems/servers
    • Monitoring Cloud or Hybrid Infrastructure

Results

The surveyed organization achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds’ products:
    • Correlate network, server, and application issues to resolve performance problems
    • Improve resolution rates for networking performance and capacity issues
    • Improve system and application monitoring and troubleshooting
    • Provide better service levels to the organization
    • Improve log tracking and management
  • Favorite SolarWinds’ products:
    • Network Performance Monitor
    • Server & Application Monitor
    • Log & Event Manager
  • Purchased their SolarWinds’ products because of:
    • Ease of use
    • Multi-vendor support
    • Prior use of other SolarWinds products
    • Best quality price report
    • Scalability / Able to support our growth

Organization Profile

Organization:
Broward County Commission

Organization Size:
State & Local

Industry:
Government

About SolarWinds Government

SolarWinds delivers powerful, affordable, and easy-to-use IT solutions to US Federal and other Government agencies to monitor and manage networks and systems, streamline support operations, and ensure security and compliance.

Learn More:

SolarWinds

SolarWinds Government

Source: Walter Ocampo, Operations Manager, Broward County Commission
Validated
  Published: May. 15, 2019   TVID: 1C4-BEC-7DE




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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