TechValidate Research on SolarWinds


SolarWinds Government Case Study

Federal Systems Integrator Case Study

Introduction

This case study of a medium enterprise computer services company is based on an October 2019 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The log manager is necessary for compliance.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • The difficulty of monitoring cloud or hybrid infrastructure
    • The difficulty of determining whether a security incident occurred and what happened during the breach
    • Inadequate automation of compliance reporting

Use Case

The key features and functionalities of SolarWinds Government that the surveyed company uses:

  • Regular user in the following SolarWinds product areas:
    • Security and compliance
  • Uses SolarWinds products across multiple departments / locations, but not whole organization
  • Agency use cases for leveraging SolarWinds products:
    • To monitor cloud or hybrid infrastructure
    • To monitor security incidents and vulnerabilities and improve compliance

Results

The surveyed company achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds products:
    • Improve log tracking and management
  • Favorite SolarWinds products:
    • Log Analyzer (Log Manager for Orion)
  • Purchased their SolarWinds products because of:
    • SolarWinds was specified before I was involved.




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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