TechValidate Research on SolarWinds


SolarWinds Government Case Study

Centers for Medicaid and Medicare Services Case Study

Introduction

This case study of Centers for Medicaid and Medicare Services\CDAC is based on an October 2019 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service.

“Currently we only use DPA, which helps our IT Developers with the Database. In the future we would like to use software that monitors network traffic, trace routes, etc. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • Lack of visibility into application or database performance

Use Case

The key features and functionalities of SolarWinds Government that the surveyed company uses:

  • Regular user in the following SolarWinds product areas:
    • Database Management and Performance
  • Uses SolarWinds products within department / location
  • Agency use cases for leveraging SolarWinds products:
    • To monitor application and database health

Results

The surveyed company achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds products:
    • Improve resolution rates for networking performance and capacity issues
    • Improve system and application monitoring and troubleshooting
  • Favorite SolarWinds products:
    • Network Performance Monitor
    • NetFlow Traffic Analyzer
    • Database Performance Analyzer
  • Realized a return on investment payback period of 4 to 6 months with SolarWinds products




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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