TechValidate Research on Zoom

102 TechFacts – Page 1 of 4


Zoom Phone Customer Testimonial

I have been able to consolidate our worldwide locations under a single platform. Once we have completed the implementation, we will enjoy cost savings, both in terms of location-specific phone installations as well as the cost to maintain those systems. Our employees will have a common tool and will find it much easier to communicate and collaborate.

Zoom Phone Customer Testimonial

My phones work no matter where I’m located.

Zoom Phone Customer Testimonial

Zoom Phone is cheaper and easier to manage. Price and quality are good.

Zoom Phone Customer Testimonial

Zoom Phone is easy to use, great quality. We also use Zoom Meetings and Webinars with our clients. Love the chat feature, it keeps the operations team in touch. Love the GIFs.

Zoom Phone Customer Testimonial

While working remotely, Zoom Phone helped significantly in keeping in touch with clients, and employees were pleased to be able to use their cell phones but not give out their personal number.

CEO, Small Business Healthcare Company

Zoom Phone Customer Testimonial

Zoom has consolidated our communications process in the business and allowed us to increase some customer-facing elements of our call-in experience.

Consultant, Small Business Computer Software Company

Zoom Phone Customer Testimonial

We all had various numbers from different services previously, but this has streamlined us into one system.

Customer Success Professional, Non Profit

Zoom Phone Customer Testimonial

Zoom Phone has saved us money and streamlined our voice communication. Great to be integrated with video, which we use a lot.

CEO, Small Business Computer Software Company

Zoom Phone Customer Testimonial

Putting the controls in the hands of our administrative staff instead of an outsourced, undedicated IT professional has been a game-changer. We can make changes on the fly (easily) without waiting on hold or submitting a ticket.

Operations Professional, Small Business Financial Services Company

Zoom Phone Customer Testimonial

Much simpler process and implementation across multiple platforms.

Dick Hope, Consultant, Dick Hope & Associates

Zoom Phone Customer Testimonial

Zoom has given us more flexibility and control over our phone system and solution.

Operations Professional, Medium Enterprise Service Provider Company

Zoom Phone Customer Testimonial

The ability to have hotel sales teams using the webinar feature, and the corporate office associates using the phone system all under one administrative and billing solution. Most corporate office associates are in regional positions and utilizing the softphone feature is helpful. The webinar functionality is more robust and the quality is more reliable than our previous vendor.

Operations Professional, Medium Enterprise Hospitality Company

Zoom Phone Customer Testimonial

Zoom offers a more seamless experience. We didn’t have mobile apps previously and Zoom Phone seemed to provide the best value for the service we were trying to achieve.

Marcus Young, Marketing Executive, Contour Interiors

Zoom Phone Customer Testimonial

Zoom Phone has provided cost savings and simplification through the all-in-one approach since we were already using Zoom for video conferencing and webinars.

HR Executive, Large Enterprise Financial Services Company

Zoom Phone Customer Testimonial

Zoom Phone allowed us to revamp our internal phone system to support our attorneys and paralegals working primarily from home. It also means that we can make calls from home without having to give up our personal cell phone numbers, which makes an enormous difference.

Karol Brown, CEO, World One Law Group

Zoom Phone Customer Testimonial

Glad to toss the clunky old desk phone and consolidate the telecommunications in one sleek package. Zoom allowed us to launch our new firm quickly with minimum hassle and at a good price.

Chris Jaglowitz, Principal, Common Ground Condo Law

Zoom Phone Customer Testimonial

We have found it easy to integrate the video meetings that we were already doing with the phone system. Zoom Phone has unified most of our communications under one platform.

CFO, Medium Enterprise Professional Services Company

Zoom Phone Customer Testimonial

Our previous system required a receptionist to take a message for every single phone call. We have had RAVING reviews from our executive administrative staff. With every new technology roll-out, there are always questions and issues. I don’t think I’ve received one single end-user call regarding the Zoom phone system.

Geoff Bernard, Sr. Systems Analyst, Financial Advisor Firm

Zoom Phone Customer Testimonial

Easy to use. We are a small financial company and we do not have an IT department. We could do the set up ourselves.

CEO, Small Business Financial Services Company

Zoom Phone Customer Testimonial

We are spending about 30% less than with our previous provider and have added softphones for every user, plus the full Zoom chat and conference service.

Brian Atkinson, Client Development Manager, ABD Engineering & Design

Zoom Phone Customer Testimonial

We love the soft phones. Zoom Phone allows us to work from anywhere without having to worry about hardware.

Jen Ferriola, Manager, The Legacy Companies

Zoom Phone Customer Testimonial

Zoom Phone enabled users to work from anywhere and improved business continuity.

CIO, Non Profit

Zoom Phone Customer Testimonial

Zoom’s communication platform has been reliable and stellar.

Jordan Li, Operations Professional, WeDriveU

Zoom Phone Customer Testimonial

We have been able to deprecate the landlines. We’re now able to set up and manage multiple queues and incoming phone numbers with ease. Flexible in setting up IVR to meet our core values but still make it easy for customers to call in and get where they need.

Cheryl Hillen, Operations Professional, CODY Systems

Zoom Phone Customer Testimonial

Happy Members and CEO. Fluid connections and a better understanding of all subjects discussed.

CEO, Non Profit

Zoom Phone Customer Testimonial

Our deployment of Zoom Phone might only be beaten in success by the original deployment of email. It is a business tool that creates efficiency while reducing net costs.

IT Director, Fortune 500 Food Company

Zoom Phone Customer Testimonial

Calls are no longer a hassle. There is a legitimate application on many platforms, while before, our soft phone software looked decades old and acted like it too.

Customer Success Professional, Small Business Computer Software Company

Zoom Phone Customer Testimonial

Zoom streamlined and integrated all our offices through the U.S.

Financial Analyst, Small Business Financial Services Company

Zoom Phone Customer Testimonial

Zoom Phone is easy to deploy, provided a seamless transition to remote working, and supports global coverage.

Financial Analyst, Small Business Energy & Utilities Company

Zoom Phone Customer Testimonial

With Zoom Phone, the management of resources and users has been made much simpler enabling a more responsive and dynamic environment.

Robert Sanderson, Operations Professional, 4DMedical




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