Zendesk Talk Customer Research
What were your primary reasons for selecting Zendesk Talk?
It is part of Zendesk, so it fits into agent workflows |
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It makes it easy to keep track of phone conversations |
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It is fast and easy to setup |
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It is easy for our agents to use and doesn’t require training |
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It makes it possible to analyze support activity across channels |
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It is a fraction of the cost vs. other call center systems |
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It has all of the features we want and none that we don’t |
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Other |
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