TechValidate Research on The Zendesk Suite

These pages present data that TechValidate has sourced via direct research with verified customers and users of The Zendesk Suite. TechValidate stands behind the authenticity of all published data. Learn more »



169 Customers Surveyed

1,665 Data Points Collected

14 Published TechFacts



Selected Research Highlights


The Zendesk Suite Customer Testimonial

The Zendesk Suite has been a positive experience in that we can leverage the built-in tools and add-ons in a seamless manner.

IT Specialist, Small Business Health Care Company

The Zendesk Suite Customer Testimonial

Our company simply didn’t have a way to measure KPI’s, issue frequency, agent activity before Zendesk. Zendesk took us from the dark ages and into the future.

Manager, Customer Success, Medium Enterprise Hospitality Company



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