TechValidate Research on Zendesk Sell

3 Charts


Zendesk Sell Customer Research

Which of the following has your sales team experienced since using Zendesk Sell?

Better management of sales activity and next steps
63%
Less time logging emails
38%
Less time creating lists and reports
37%
Less time doing data entry
35%
More productive on the go
29%
Less time logging phone calls
26%
Spending time with the right prospects
25%

Zendesk Sell Customer Research

What benefits has your organization realized since implementing Zendesk Sell?

More accurate reporting
48%
More productive sales team
44%
Up and running quickly
32%
Better sales experience for our customers
20%
High sales rep adoption rate
18%
Faster sales cycles
13%
Higher win rates
11%
Lower costs
11%

Zendesk Sell Customer Research

What challenges did you face before selecting Zendesk Sell?

Poor pipeline visibility
52%
Inconsistent sales process
42%
Wasted time tracking sales activity
41%
Difficulty measuring and reporting on sales performance
36%
Limited transparency into sales rep activity
31%
Low CRM user adoption
28%
Poor data quality
28%



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