Xylem Rental Solutions Customer Statistic
Customer Service
98% of surveyed customers rated Xylem’s customer service as better compared to the competition.
Xylem Rental Solutions Customer Review
4/5 Stars
We used Xylem Rental Solutions to bypass a sewage lift station during a short interior pipe rehabilitation.
Yes, Nate Warren was very professional and knowledgeable. Once contacted, he was able to plan a site visit and engineer a bypass plan with the appropriate equipment.
Xylem Rental Solutions Customer Review
5/5 Stars
We generally use the equipment for oil storage tank stripping, and occasional water transfer when we need more capacity than our equipment provides.
Yes. My experience with Xylem has been enhanced because of dealing with a knowledgeable and dedicated account representative. He has always been very responsive, interested, and helpful in any project or emergency that our facility has encountered. The service group is a cut above as well with experienced and trained employees who know the equipment and are easy to work with. Their service trucks are well equipped to handle just about any situation, and the mechanics have always been upfront and honest with their assessments.
Xylem Rental Solutions Customer Review
5/5 Stars
In the event that we do not have the backup capabilities or need a redundant system while taking a major sewage lift station offline, we will bring in a second diesel backup for operations.
Yes, they have the equipment that we needed and were able to provide it with exceptional timeliness with all the necessary couplings and hoses.
Xylem Rental Solutions Customer Review
3.5/5 Stars
While constructing water and wastewater plants, there are some pre-identified bypass pumping required by contract. Sometimes there can be an emergency with a line strike, and we need some help immediately.
I would use Xylem Rental Solutions because of their reliable equipment, excellent service, their experienced professionals, and competitive pricing.
Xylem Rental Solutions Customer Review
5/5 Stars
For emergency situations in our plant and in our collection systems.
Yes, they provide reliable, good customer service, good equipment, and have a great staff.
Xylem Rental Solutions Customer Review
5/5 Stars
MCMT uses Xylem for challenging industrial raw water and effluent by-passing under frequently emergency or soon to be emergency conditions. Most of the work has been in pulp and paper environments where the value of maintaining operations during project implementation has very high value.
Solid past performance. Excellent response from established contacts when help is needed. Capable personnel.
Xylem Rental Solutions Customer Review
5/5 Stars
When we need to dewater a large amount of water, Xylem has the experience and equipment to suit our needs.
Yes. Xylem does know the pumping business. Their knowledge has helped our company very much.
Xylem Pump Telematics Customer Review
3/5 Stars
Resource management/situational awareness. Also used to ensure units are being maintained at the appropriate service intervals during extended deployments.
Yes. The situational awareness the system provides makes the management of the units much easier.