TechValidate Research on Xylem Rental Solutions

278 TechFacts – Page 5 of 10


Xylem Rental Solutions Customer Review

4.5/5 Stars

How our organization uses Xylem Rental Solutions:

We use Xylem Rental Solutions for water transfer and back up for plant cooling.

Would you recommend Xylem Rental Solutions?

Yes, they provide great service and are always there in a pinch.

Xylem Rental Solutions Customer Review

4/5 Stars

How our organization uses Xylem Rental Solutions:

We used Xylem Rental Solutions to bypass a sewage lift station during a short interior pipe rehabilitation.

Would you recommend Xylem Rental Solutions?

Yes, Nate Warren was very professional and knowledgeable. Once contacted, he was able to plan a site visit and engineer a bypass plan with the appropriate equipment.

Xylem Rental Solutions Customer Review

4/5 Stars

How our organization uses Xylem Rental Solutions:

To provide rental water drainage and process movement temporary pumps.

Would you recommend Xylem Rental Solutions?

Yes. They have good equipment at a reasonable price with excellent field support.

Xylem Rental Solutions Customer Review

5/5 Stars

How our organization uses Xylem Rental Solutions:

Industrial wastewater applications, Cooling Water, Refinery TAs, and maintenance.

Would you recommend Xylem Rental Solutions?

Yes, for reliability, sales, and service.

Xylem Rental Solutions Customer Review

5/5 Stars

How our organization uses Xylem Rental Solutions:

We generally use the equipment for oil storage tank stripping, and occasional water transfer when we need more capacity than our equipment provides.

Would you recommend Xylem Rental Solutions?

Yes. My experience with Xylem has been enhanced because of dealing with a knowledgeable and dedicated account representative. He has always been very responsive, interested, and helpful in any project or emergency that our facility has encountered. The service group is a cut above as well with experienced and trained employees who know the equipment and are easy to work with. Their service trucks are well equipped to handle just about any situation, and the mechanics have always been upfront and honest with their assessments.

Xylem Rental Solutions Customer Review

5/5 Stars

How our organization uses Xylem Rental Solutions:

In the event that we do not have the backup capabilities or need a redundant system while taking a major sewage lift station offline, we will bring in a second diesel backup for operations.

Would you recommend Xylem Rental Solutions?

Yes, they have the equipment that we needed and were able to provide it with exceptional timeliness with all the necessary couplings and hoses.

Xylem Rental Solutions Customer Review

3.5/5 Stars

How our organization uses Xylem Rental Solutions:

While constructing water and wastewater plants, there are some pre-identified bypass pumping required by contract. Sometimes there can be an emergency with a line strike, and we need some help immediately.

Would you recommend Xylem Rental Solutions?

I would use Xylem Rental Solutions because of their reliable equipment, excellent service, their experienced professionals, and competitive pricing.

Xylem Rental Solutions Customer Review

5/5 Stars

How our organization uses Xylem Rental Solutions:

For emergency situations in our plant and in our collection systems.

Would you recommend Xylem Rental Solutions?

Yes, they provide reliable, good customer service, good equipment, and have a great staff.

Xylem Rental Solutions Customer Review

5/5 Stars

How our organization uses Xylem Rental Solutions:

MCMT uses Xylem for challenging industrial raw water and effluent by-passing under frequently emergency or soon to be emergency conditions. Most of the work has been in pulp and paper environments where the value of maintaining operations during project implementation has very high value.

Would you recommend Xylem Rental Solutions?

Solid past performance. Excellent response from established contacts when help is needed. Capable personnel.

Xylem Rental Solutions Customer Review

5/5 Stars

How our organization uses Xylem Rental Solutions:

When we need to dewater a large amount of water, Xylem has the experience and equipment to suit our needs.

Would you recommend Xylem Rental Solutions?

Yes. Xylem does know the pumping business. Their knowledge has helped our company very much.

Xylem Rental Solutions Customer Review

5/5 Stars

How our organization uses Xylem Rental Solutions:

All of our dewatering needs.

Would you recommend Xylem Rental Solutions?

Yes, Xylem is great to work with.

Xylem Rental Solutions Customer Review

5/5 Stars

How our organization uses Xylem Rental Solutions:

As bypass pumps.

Would you recommend Xylem Rental Solutions?

Yes, reliability and availability helped to eliminate overflowing sewers during power outages.

Xylem Rental Solutions Customer Statistic

Customer Service

98% of surveyed customers rated Xylem’s customer service as better compared to the competition.

98%

Xylem Rental Solutions Customer Statistic

Engineering, Design & Service Capabilities

99% of surveyed customers rated Xylem’s engineering, design, and service capabilities as better compared to the competition.

99%

Xylem Rental Solutions Customer Statistic

Monitoring & Control Offering

99% of surveyed customers rated Xylem’s monitoring and control offering and capabilities as better compared to the competition.

99%

Xylem Rental Solutions Customer Statistic

Product Quality

97% of surveyed customers rated Xylem’s product quality / reliability as better compared to the competition.

97%

Xylem Pump Telematics Customer Review

3/5 Stars

How our organization uses Xylem’s pump telematics:

We use Xylem’s pump telematics to monitor our rental fleet.

Would you recommend Xylem’s pump telematics?

Yes. Labor savings can be significant by reducing the number of operators.

Xylem Pump Telematics Customer Review

4/5 Stars

How our organization uses Xylem’s pump telematics:

We used Xylem’s pump telematics to monitor a fire pump.

Would you recommend Xylem’s pump telematics?

Yes, it worked great with no problems.

Xylem Pump Telematics Customer Review

3/5 Stars

How our organization uses Xylem’s pump telematics:

Resource management/situational awareness. Also used to ensure units are being maintained at the appropriate service intervals during extended deployments.

Would you recommend Xylem’s pump telematics?

Yes. The situational awareness the system provides makes the management of the units much easier.

Xylem Pump Telematics Customer Review

3.5/5 Stars

How our organization uses Xylem’s pump telematics:

Used once for a 4-month, continuous finished water pumping application.

Would you recommend Xylem’s pump telematics?

Yes, Xylem pump telematics helped save us time and money.

Xylem Pump Telematics Customer Statistic

Training

92% of surveyed customers rate Xylem pump telematics’ provided training as better compared to the competition.

92%

Xylem Pump Telematics Customer Statistic

User Interface / User Experience

80% of surveyed customers rate Xylem pump telematics’ user interface / user experience as better compared to the competition.

80%

Xylem Pump Telematics Customer Statistic

Reliability / Battery Longevity

86% of surveyed customers rate Xylem pump telematics’ reliability / battery longevity as better compared to the competition.

86%

Xylem Pump Telematics Customer Statistic

Data Access

93% of surveyed customers rate Xylem pump telematics’ data access as better compared to the competition.

93%

Xylem Pump Telematics Customer Satisfaction

75% of surveyed customers are likely to recommend Xylem Pump Telematics.*

75%

Xylem Pump Telematics Customer Testimonial

Xylem pump telematics helped us know if we had a system failure on the pumps and ensure that we did not have a back up in the system that could have been catastrophic.

Contractor, Large Enterprise Engineering Company

Xylem Pump Telematics Customer Testimonial

Remote monitoring allows for greater control and observation. We can see what’s going on without having to go to the site.

Distributor, Medium Enterprise Construction Company

Xylem Pump Telematics Customer Testimonial

Simplification. Xylem pump telematics automates the unit inventory process during times of deployment.

Operator, Medium Enterprise Automotive & Transport Company

Xylem Pump Telematics Customer Testimonial

Personnel doesn’t have to be onsite monitoring operations 24/7 thanks to Xylem pump telematics.

Engineer, State & Local Government

Xylem Pump Telematics Customer Testimonial

Xylem pump telematics has provided us with the ability to accurately report our SSO volumes.

Operator, State & Local Government




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