TechValidate Research on Xylem Rental Solutions

These pages present data that TechValidate has sourced via direct research with verified customers and users of Xylem Rental Solutions. TechValidate stands behind the authenticity of all published data. Learn more »



2,107 Customers Surveyed

15,791 Data Points Collected

278 Published TechFacts

35 Published Charts

8 Published Case Studies



Selected Research Highlights


Xylem Rental Solutions Customer Research

For which industry or application did you use rental equipment (e.g. Flygt or Godwin pumps) from Xylem?

Municipal, sewer bypass
41%
General construction use (i.e. bentonite slurry pumping, emergency floodwater drainage, face and stage dewatering, jetting, site drainage, or wellpoint dewatering)
38%
Environmental use (i.e. stream diversion or site remediation)
20%
Municipal, excluding sewer bypass (i.e. floodwater removal or clean water applications)
16%
Mining, dewatering
11%
Oil & gas, water transfer
8%
Other industrial use
7%
Other power utilities
6%
Marine
5%
Mining, process (i.e. dust suppression, truck wash, etc.)
5%
Fire protection
3%
Coal ash remediation
2%
Tunneling
2%
Agriculture
1%

Xylem Preventative Maintenance Agreement Case Study

Industrial Containment Solutions, Llc

Introduction

This case study of Industrial Containment Solutions, LLC is based on a May 2021 survey of Xylem Preventative Maintenance Agreement customers by TechValidate, a 3rd-party research service.

“Xylem provides good equipment.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Xylem Preventative Maintenance Agreement:

  • Would consider their current maintenance strategy preventative – Schedule-Based Maintenance.
  • Is aware that Xylem offers a Preventative Maintenance Agreement.

Use Case

When it comes to maintaining their equipment, they prefer Schedule-Based Maintenance: Recommendations and Actions based on time intervals.

Qualities they are looking for in maintenance programs:

  • Onsite visits (only if free of charge)
  • Onsite visits (even with a small fee)
  • Intelligent alerts

Expects the following aspects to be included in Preventative Maintenance Agreements:

  • Onsite visits
  • Monthly usage reports
  • Maintenance recommendations

Results

Agrees that Preventative Maintenance Agreements are valuable.

Xylem Preventative Maintenance Agreement Case Study

Joe Stillwell

Introduction

This case study of Town of Murphy is based on an April 2021 survey of Xylem Preventative Maintenance Agreement customers by TechValidate, a 3rd-party research service.

“Xylem’s response and services are excellent.”

Challenges

Would consider their current maintenance strategy preventative – Schedule-Based Maintenance.

Is aware that Xylem offers a Preventative Maintenance Agreement.

Use Case

When it comes to maintaining their equipment, they prefer Schedule-Based Maintenance: Recommendations and Actions based on time intervals.

  • Qualities they are looking for in maintenance programs:
    • Onsite visits (only if free of charge)
    • Onsite visits (even with small fee)
    • Intelligent alerts
    • OEM Only
  • Expects the following aspects to be included in Preventative Maintenance Agreements:
    • Onsite visits
    • Monthly usage reports
    • Maintenance recommendations

Results

Agrees that Preventative Maintenance Agreements are valuable.

Xylem Pump Telematics Customer Research

If you currently rent or have rented pumps in the past, of the pump telematics providers that you’ve used, please indicate your top choices if you were recommending them to someone else in your industry.

Xylem (i.e. Godwin, Flygt)
63%
I do not currently rent pumps or have not rented pumps in the past
19%
United Rentals
13%
Xylem Distributors
13%
Sunbelt Rentals
6%

Xylem Rental Solutions Customer Testimonial

Xylem has supplied pumps to help us stop sewer overflows. This helps us protect the environment.

Government Official, State & Local Government

Xylem Preventative Maintenance Agreement Customer Statistic

Preventative Maintenance Agreements

96% of surveyed organizations are looking for onsite visits (either with or without a small fee) in maintenance programs.

96%


More to Explore



About Xylem Rental Solutions

Xylem Rental Solutions is the global leader in large-scale engineered water technology projects. Whether you require fast-track temporary emergency response, reliable, cost-effective long-term operation and project management services, or any system solution in-between, the breadth of our fleet and depth of our expertise helps customers meet their water challenges with greater efficiency, reliability and peace of mind.

  Xylem Rental Solutions Website