TechValidate Research on Xylem Rental Solutions

These pages present data that TechValidate has sourced via direct research with verified customers and users of Xylem Rental Solutions. TechValidate stands behind the authenticity of all published data. Learn more »



2,108 Customers Surveyed

15,801 Data Points Collected

278 Published TechFacts

35 Published Charts

8 Published Case Studies



Selected Research Highlights


Xylem Rental Solutions Customer Testimonial

Xylem’s availability of pumps has never caused us any down time or caused us to be behind schedule, which is very important on big projects.

Stacey Hubbard, Contractor, CECI

Xylem Rental Solutions Customer Research

For which industry or application did you use rental equipment (e.g. Flygt or Godwin pumps) from Xylem?

Municipal, sewer bypass
41%
General construction use (i.e. bentonite slurry pumping, emergency floodwater drainage, face and stage dewatering, jetting, site drainage, or wellpoint dewatering)
38%
Environmental use (i.e. stream diversion or site remediation)
20%
Municipal, excluding sewer bypass (i.e. floodwater removal or clean water applications)
16%
Mining, dewatering
11%
Oil & gas, water transfer
8%
Other industrial use
7%
Other power utilities
6%
Marine
5%
Mining, process (i.e. dust suppression, truck wash, etc.)
5%
Fire protection
3%
Coal ash remediation
2%
Tunneling
2%
Agriculture
1%

Xylem Pump Telematics Customer Research

If you currently rent or have rented pumps in the past, of the pump telematics providers that you’ve used, please indicate your top choices if you were recommending them to someone else in your industry.

Xylem (i.e. Godwin, Flygt)
63%
I do not currently rent pumps or have not rented pumps in the past
19%
United Rentals
13%
Xylem Distributors
13%
Sunbelt Rentals
6%

Xylem Preventative Maintenance Agreement Case Study

Small Business Engineering Company

Introduction

This case study of a small business engineering company is based on an April 2021 survey of Xylem Preventative Maintenance Agreement customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Service always has been prompt, the service rep’s are knowledgeable and very helpful in providing solutions.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Xylem Preventative Maintenance Agreement:

  • Would consider their current maintenance strategy preventative – Schedule-Based Maintenance.
  • Does not currently have maintenance providers prearranged.
    *"We arrange for service based on typical usage hours or recommended time frames.”

Use Case

The key features and functionalities of Xylem Preventative Maintenance Agreement that the surveyed company uses:

  • When it comes to maintaining their equipment, they prefer Usage-Based Maintenance: Recommendations and Actions based on equipment usage and health.
  • Qualities they are looking for in maintenance programs:
    • Onsite visits (even with small fee)
    • Intelligent alerts
  • Expects the following aspects to be included in Preventative Maintenance Agreements:
    • Onsite visits
    • Maintenance recommendations

Results

The surveyed company achieved the following results with Xylem Preventative Maintenance Agreement:

  • Agrees that Preventative Maintenance Agreements are valuable.

Xylem Rental Solutions Customer Testimonial

Xylem provides the proper equipment and set up, which really helps to make the job go much easier.

Ed Berger, Contractor, HK Group

Xylem Preventative Maintenance Agreement Case Study

Joe Stillwell

Introduction

This case study of Town of Murphy is based on an April 2021 survey of Xylem Preventative Maintenance Agreement customers by TechValidate, a 3rd-party research service.

“Xylem’s response and services are excellent.”

Challenges

Would consider their current maintenance strategy preventative – Schedule-Based Maintenance.

Is aware that Xylem offers a Preventative Maintenance Agreement.

Use Case

When it comes to maintaining their equipment, they prefer Schedule-Based Maintenance: Recommendations and Actions based on time intervals.

  • Qualities they are looking for in maintenance programs:
    • Onsite visits (only if free of charge)
    • Onsite visits (even with small fee)
    • Intelligent alerts
    • OEM Only
  • Expects the following aspects to be included in Preventative Maintenance Agreements:
    • Onsite visits
    • Monthly usage reports
    • Maintenance recommendations

Results

Agrees that Preventative Maintenance Agreements are valuable.



More to Explore



About Xylem Rental Solutions

Xylem Rental Solutions is the global leader in large-scale engineered water technology projects. Whether you require fast-track temporary emergency response, reliable, cost-effective long-term operation and project management services, or any system solution in-between, the breadth of our fleet and depth of our expertise helps customers meet their water challenges with greater efficiency, reliability and peace of mind.

  Xylem Rental Solutions Website