TechValidate Research on Xylem Rental Solutions

These pages present data that TechValidate has sourced via direct research with verified customers and users of Xylem Rental Solutions. TechValidate stands behind the authenticity of all published data. Learn more »



2,108 Customers Surveyed

15,801 Data Points Collected

278 Published TechFacts

35 Published Charts

8 Published Case Studies



Selected Research Highlights


Xylem Rental Solutions Customer Review

5/5 Stars

How our organization uses Xylem Rental Solutions:

We are a pipeline testing company, and a few projects require long distances to get water from its sources to the pipeline fill site (900 – 1500ft). Xylem provides Poly Pipe fusing services along with the properly sized pumps to account for elevation changes. Recently they fused 2200ft of poly to get up the mountain & then used 3500ft of lay flat hose to get water to test site. Great Job! Great crew!

Would you recommend Xylem Rental Solutions?

Yes. Good guys to work with. They have the experience to size a project correctly in the mountainous terrain we work in.

Xylem Pump Telematics Customer Research

For which application have you used pump telematics from Xylem?

Mining
47%
Sewer bypass
47%
Municipal, excluding sewer bypass (floodwater removal or clean water applications)
21%
Other construction use (bentonite slurry pumping, emergency floodwater drainage, face and stage dewatering, jetting, site drainage, or wellpoint dewatering)
21%
Fire protection
16%
Coal ash
11%
Environmental use (stream diversion or site remediation)
11%
Oil & Gas
11%
Other industrial use
11%
Agriculture
5%
Other power utilities
5%

Xylem Rental Solutions Customer Research

Pump Rental Providers

From which companies have you rented pumps?

Xylem (i.e. Godwin, Flygt)
89%
United Rentals
36%
Rain for Rent
33%
Sunbelt Rentals
31%
Thompson Pumps (before United Rental acquisition)
18%
Xylem distributor
18%
Herc Rentals
12%
BakerCorp (before United Rentals acquisition)
11%
Griffin
5%

Xylem Preventative Maintenance Agreement Case Study

Otis Eastern Service, Scott Middaugh

Introduction

This case study of Otis Eastern Service is based on an April 2021 survey of Xylem Preventative Maintenance Agreement customers by TechValidate, a 3rd-party research service.

“Weekly scheduled maintenance visits are very important when long-term rental is in play.”

“Vendors are responsible for keeping up on hours that the rented machines are running to keep up on services.”

“With XYlem it’s great.”

“With Xylem I use what I say is if it’s not broke don’t fix it. The branch I use in New Jersey does a great job in all aspects.”

Challenges

Would consider their current maintenance strategy preventative – Schedule-Based Maintenance.

Is aware that Xylem offers a Preventative Maintenance Agreement.

Use Case

When it comes to maintaining their equipment, they prefer Usage-Based Maintenance: Recommendations and Actions based on equipment usage and health.

Qualities they are looking for in maintenance programs:

  • Onsite visits (only if free of charge)

Expects the following aspects to be included in Preventative Maintenance Agreements:

  • Onsite visits

Results

Agrees that Preventative Maintenance Agreements are valuable.

Xylem Preventative Maintenance Agreement Case Study

Preventative Maintenance Agreements

Introduction

This case study of PAULDING COUNTY Government is based on an April 2021 survey of Xylem Preventative Maintenance Agreement customers by TechValidate, a 3rd-party research service.

Xylem allows my employees some extra training on the job. I always send employees out with the Xylem Techs when performing services. My guys ask questions and are able to obtain extra knowledge."

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Xylem Preventative Maintenance Agreement:

  • Would consider their current maintenance strategy preventative – Schedule-Based Maintenance.
  • Is aware that Xylem offers a Preventative Maintenance Agreement.

Use Case

The key features and functionalities of Xylem Preventative Maintenance Agreement that the surveyed organization uses:

  • When it comes to maintaining their equipment, they prefer Schedule-Based Maintenance: Recommendations and Actions based on time intervals.
  • Qualities they are looking for in maintenance programs:
    • Onsite visits (even with small fee)
    • Intelligent alerts
  • Expects the following aspects to be included in Preventative Maintenance Agreements:
    • Onsite visits
    • Monthly usage reports
    • Maintenance recommendations

Results

The surveyed organization achieved the following results with Xylem Preventative Maintenance Agreement:

  • Agrees that Preventative Maintenance Agreements are valuable.

Xylem Rental Solutions Customer Testimonial

Xylem helped us get out of a bind by having pumps available to dewater our pit when our in-house pumps can’t keep up.

Jordan L., Engineer, Vulcan Construction Materials



More to Explore



About Xylem Rental Solutions

Xylem Rental Solutions is the global leader in large-scale engineered water technology projects. Whether you require fast-track temporary emergency response, reliable, cost-effective long-term operation and project management services, or any system solution in-between, the breadth of our fleet and depth of our expertise helps customers meet their water challenges with greater efficiency, reliability and peace of mind.

  Xylem Rental Solutions Website