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TechValidate Research on XO Communications

110 TechFacts – Page 1 of 4


XO Communications Customer Testimonial

Everything they promised, they did.

Mark Warshauer, VP Facilities, Veritex Community Bank

XO Communications Customer Statistic

Tops for Quality of Service

77% of surveyed organizations rate XO MPLS IP VPN’s Quality of Service as BETTER than the competition.

77%

XO Communications Customer Statistic

XO is recognized for reliability

78% of surveyed organizations say XO’s MPLS IP-VPN provides better reliability than the competition.

78%

XO Communications Customer Statistic

Network Security Leader

90% of surveyed organizations rate XO MPLS IP VPN’s network security as better than that of the competition.

90%

XO Communications Customer Statistic

81% of surveyed organizations rate XO’s MPLS IP-VPN network provisioning as better than the competition.

81%

XO Communications Customer Fact

County government realizes multiple benefits with direct connectivity to XO’s fiber network:

  • Accelerated performance of mission-critical business applications
  • Ability to better manage network performance and bandwidth
  • Lowered cost by combining voice, video, and data services on one IP network

XO Communications Customer Fact

An S&P 500 media & entertainment company realized accelerated performance of mission-critical business applications following the deployment of their direct connection to XO’s fiber network.

XO Communications Customer Testimonial

Benefits we’ve experienced with XO:

Reduced costs and network diversity.

IT Manager, Large Enterprise Insurance Company

XO Communications Customer Testimonial

With XO we’ve experienced great communication between client and provider, and fewer outages.

IT Administrator, Large Enterprise Hospitality Company

XO Communications Customer Testimonial

We’ve had little to no downtime with the XO network. Easily managed.

IT Vice President, Medium Enterprise Financial Services Company

XO Communications Customer Testimonial

XO provides us with better speeds and bandwidth to handle higher bandwidth needs.

IT Professional, Medium Enterprise Media & Entertainment Company

XO Communications Customer Testimonial

We have been on XO’s fiber ring for many years and it has been up and running the vast majority of the time, which for our 24 hour a day global operations is just what we required.

Network Administrator, Medium Enterprise Wholesale Distribution Company

Top benefit for IT organizations that deployed a direct connection to XO’s fiber network:

Ability to better manage network performance and bandwidth.

XO Communications Customer Testimonial

The XO solution lowered our overall costs while increasing endpoint bandwidth.

Chief Information Officer, Medium Enterprise Industrial Manufacturing Company

XO Communications Customer Satisfaction Rating

Media leader looks to XO for technical expertise

A Network Administrator of a large enterprise media & entertainment company would be very likely to recommend XO Communications for this reason:

We get very good technical support and very quick resolution to any issue.

XO Communications Customer Satisfaction Rating

A Senior IT Manager of a medium enterprise financial services company would be very likely to recommend XO Communications for this reason:

XO is a trusted partner and listens to its customers from Pre-Sale to Post-Sale Support. Operations is very engaged with the customers it supports for the life of the service.

XO Communications Customer Satisfaction Rating

Sterling Smith, a Toll Free and Sales Manager at CCI Network Services, would be very likely to recommend XO Communications for this reason:

By far the easiest carrier to work with.

XO Communications Customer Testimonial

XO network scales as bandwidth needs grow

We are a Cloud Service provider and we needed a consistent bandwidth provider that grew with our needs.

IT Director, Small Business Computer Services Company

XO Communications Customer Satisfaction Rating

An IT Systems Analyst of a Fortune 500 banking company would be very likely to recommend XO Communications for this reason:

XO is easy to use and it is easy to work with XO’s people.

XO Communications Customer Satisfaction Rating

An Operations Manager of a Global 500 hospitality company would be very likely to recommend XO Communications for this reason:

XO is easy to work with and online billing is great.

XO Communications Customer Testimonial

XO provides top service for Hospitality leader

XO provides better service for our hotel guests.

Operations Manager, Global 500 Hospitality Company

XO Communications Customer Satisfaction Rating

An IT Director of a Global 500 industrial manufacturing company would be very likely to recommend XO Communications for this reason:

I am confident in the people at XO from the CEO to the Account Manager.

XO Communications Customer Testimonial

Enterprise Health Care company, Kootenai, recommends XO Communications

Great reliability and performance, lower costs, and excellent partnership with the local account team.

Scott Hoskins, IT Manager, Kootenai

XO Communications Customer Satisfaction Rating

An Operations Manager of a medium enterprise financial services company would be very likely to recommend XO Communications for this reason:

XO is always very responsive and their price points are competitive.

XO Communications Customer Testimonial

Transportation company relies on XO

XO offers fast, reliable, and secure solutions.

Financial Analyst, Large Enterprise Transportation Services Company

XO Communications Customer Satisfaction Rating

An IT Vice President of a Fortune 500 banking company would be very likely to recommend XO Communications for this reason:

XO has been a strong business partner with our bank for many years and our relationship with the account team has been outstanding.

XO Communications Customer Satisfaction Rating

An IT Architect of a large enterprise insurance company would be likely to recommend XO Communications for this reason:

XO provides cost-effective nationwide coverage and responsiveness.

XO Communications Customer Testimonial

XO meets our need for stability with little or no downtime. They are good about providing notifications when work is being done.

IT Vice President, Non Profit

XO Communications Customer Satisfaction Rating

A Business Professional of a large enterprise real estate company would be very likely to recommend XO Communications for this reason:

XO is quick to respond to any level of concern we may have.

XO Communications Customer Satisfaction Rating

An Engineer of a large enterprise media & entertainment company would be very likely to recommend XO Communications for this reason:

I’ve found the team providing the service to be helpful, courteous, and able to deliver. The XO Portal is also very useful.




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