TechValidate Research on XO Communications

14 Charts


XO Communications Customer Research

Benefits resulting from our deployment of XO’s MPLS IP-VPN service

Reduced circuit and CPE costs
42%
Ability to better manage network performance and bandwidth
38%
Lowered cost by converging separate voice, video, and data into one IP network
38%
Extended coverage to national and key international locations
21%
Accelerated performance of mission-critical business applications
20%
Secure connection to cloud service providers
17%

XO Communications Customer Research

Top drivers for purchasing an MPLS IP-VPN solution from XO Communications

Reduce network costs
48%
Simplify network management
48%
Increase network capacity
41%
Connect local, national, and key international locations
34%
Business continuity in the event of a natural disaster
25%
Secure access to the cloud/datacenters
19%

XO Communications Customer Research

Why did your company choose XO Communications?

Ability to streamline and simplify how we manage our network
47%
More flexibility without sacrificing quality
38%
A trusted advisor with dedicated support
35%

XO Communications Customer Research

Deploying a direct connection to XO’s fiber network resulted in a return on our investment (ROI) in:

Less than 6 months: 17%
6 months - 1 year: 34%
1 - 2 years: 40%
2 - 3 years: 10%

XO Communications Customer Research

Which benefits did your organization realize following the deployment of your direct connection to XO’s fiber network?

Ability to better manage network performance and bandwidth
46%
Lowered cost by combining voice, video, and data services on one IP network
36%
Accelerated performance of mission-critical business applications
35%
Reduced circuit and Customer Premise Equipment (CPE) costs
33%
Extended coverage to national and key international locations
25%
Secure connection to cloud service providers
16%

XO Communications Customer Research

What were your top drivers for purchasing a direct connection to XO’s fiber network?

Increase network capacity
53%
Reduce network costs
48%
Connect local, national, and key international locations
29%
Simplify network management
25%
Business continuity in the event of a natural disaster
21%
Secure access to the cloud/data centers
15%

XO Communications Customer Research

Out of all the service providers available in your building, why did your company choose XO Communications?

More value from telecom budget
47%
Redundancy or network diversity
34%
A trusted advisor with dedicated support
30%
Fiber network to support increasing bandwidth demands
26%
More flexibility without sacrificing quality
26%
Technology leadership, especially in regards to Ethernet, Unified Communications or IP
20%

XO Communications Customer Research

What benefits did your organization realize following the deployment of your XO Hosted PBX Solution?

Eliminated capital expense
32%
Access to unified communications features
45%
Centralized control of calling features across locations
42%
Ability to dynamically add new sites and users quickly
39%
Increased productivity
14%

XO Communications Customer Research

Which XO Hosted PBX Solution features does your organization use?

Conference Calling
56%
Receptionist soft console
40%
Instant Message/Presence
8%
Hunt Group
83%
Auto Attendant
75%
Call Queuing
21%

XO Communications Customer Research

What were your top drivers for purchasing the XO Hosted PBX Solution?

Reduce Costs
50%
Ability to scale
30%
Reduce the complexity in managing enterprise communications
47%
Unify business communications
36%
Business continuity
28%

Top Benefits of XO Hosted PBX Solution

What benefits did your organization realize from your XO Hosted PBX Solution?

Eliminated capital expense
38%
Access to unified communications features
50%
Centralized control of calling features across locations
63%
Ability to dynamically add new sites and users quickly
38%
Increased productivity
13%

Top XO Hosted PBX Features Used

Which XO Hosted PBX Solution features does your organization use?

Conference Calling
67%
Receptionist soft console
50%
Instant Message/Presence
17%
Hunt Group
100%
Auto Attendant
83%
Call Queuing
50%

Top Reasons Businesses Choose XO Hosted PBX Solution

Reduce Costs
56%
Ability to scale
44%
Reduce the complexity in managing enterprise communications
44%
Unify business communications
33%
Business continuity
22%

Top Reasons Businesses Choose XO Communications

Innovative solution design
13%
A trusted advisor with dedicated support
25%
More flexibility without sacrificing quality
25%
Ability to streamline and simplify how we manage communications and networking
88%



More Research on XO Communications