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TechValidate Research on XO Communications

26 Case Studies


XO Communications Case Study

XO MPLS IP-VPN increases profitability & performance for Actionable Intelligence Technologies

Introduction

This case study of Actionable Intelligence Technologies is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“XO’s MPLS IP-VPN service provides my organization with better network performance, cost savings for voice, data, and video applications, and also helps improve my business profitability.”

“Internet solution is better than what we had previously. Phone service works great in the current set-up.”

Challenges

The business challenges that led Actionable Intelligence Technologies, Inc., to evaluate and ultimately select XO Communications an MPLS IP-VPN solution:

  • Connect local, national, and key international locations

Use Case

Top reasons that Actionable Intelligence Technologies, Inc. chose XO Communications:

  • Innovative solution design
  • More flexibility without sacrificing quality

Results

Actionable Intelligence Technologies, Inc., achieved the following results with the MPLS IP VPN solution from XO Communications:

  • Lowered costs by converging separate voice, video, and data into one IP network
  • Operating and capital expense savings in < 6 months after deployment
  • Lowered Total Cost of Ownership (TCO) in < 6 months after deploying XO MPLS IP-VPN solution, compared to legacy alternatives.

Actionable Intelligence Technologies, Inc., rates the following XO MPLS IP-VPN capabilities compared to the competition:

  • Network provisioning: best in class
  • Network security: significantly better
  • Reliability: best in class
  • Quality of service: best in class
  • Technical support: significantly better

XO Communications Case Study

Fortune 500 Banking Company Sees Significant Bottom-Line Savings with XO

Introduction

This case study of a Fortune 500 banking company is based on a June 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Migration of our 1Mbps connections to XO SIP Service resulted in significant savings to our bottom line.”

“Easy transitions from losing our previous carrier. Excellent response from trouble group and follow-up in response to troubles.”

Challenges

Reason that led this Fortune 500 banking company to evaluate and ultimately select XO Communications other telecommunications service providers:

  • Technology leadership, especially in regards to Ethernet, Unified Communications or IP

Use Case

The key feature and functionality of XO Communications that this Fortune 500 banking company uses:

  • Connectivity to local, national, and key international locations

Results

This Fortune 500 banking company achieved the following result with XO Communications:

  • Reduced circuit and Customer Premise Equipment (CPE) costs

XO Communications Case Study

Kootenai chooses XO for improved WAN performance, cost savings

Introduction

This case study of Kootenai is based on a June 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“We moved into a new building just off of our campus and needed WAN/LAN connectivity. XO was our first call because of our previous dealings and costs.”

“Great reliability and performance, lower costs, and excellent partnership with the local account team.”

Challenges

The business challenges that led Kootenai to evaluate and ultimately select XO Communications over other telecommunications service providers:

  • Technology leadership, especially in regards to Ethernet, Unified Communications or IP
  • More value from telecom budget
  • Redundancy or network diversity
  • A fiber network that supports increasing bandwidth demands

Use Case

The key drivers that led Kootenai to purchase a direct connection to XO’s fiber network:

  • Increase network capacity
  • Simplify network management

Results

Kootenai achieved the following results after the deployment of their direct connection to XO’s fiber network:

  • Ability to better manage network performance and bandwidth
  • Lowered cost by combining voice, video, and data services on one IP network
  • Realized a return on investment in 1 – 2 years after deploying XO’s fiber network.

XO Communications Case Study

XO Provides Large Enterprise Computer Hardware Company with High-Speed Connectivity from Office Campus to Remote Data Center

Introduction

This case study of a large enterprise computer hardware company is based on a July 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“XO has been responsive to our need for path diversity and redundancy.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select XO Communications over other providers:

  • More flexibility without sacrificing quality
  • Technology leadership, especially in regards to Ethernet, Unified Communications or IP
  • More value from telecom budget
  • Redundancy or network diversity
  • A fiber network that supports increasing bandwidth demands

Use Case

Surveyed company’s top purchasing drivers to buying a direct connection to XO’s fiber network:

  • Increase network capacity
  • Secure access to the cloud/data centers
  • Simplify network management
  • Reduce network costs

Results

The surveyed company achieved the following benefits after the deployment of their direct connection to XO’s fiber network:

  • Accelerated performance of mission-critical business applications
  • Ability to better manage network performance and bandwidth
  • Reduced circuit and Customer Premise Equipment (CPE) costs
  • Realized a return on investment in 6 months – 1 year after deploying XO’s fiber network.

XO Communications Case Study

XO’s Fiber Network Provides Better Network Performance and Cost Savings for Large Enterprise Hospitality Company

Introduction

This case study of a large enterprise hospitality company is based on a June 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“With XO’s direct fiber connection into our building we’ve experienced fewer outages and more direct, faster connectivity.”

“Great communication between client and provider.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select XO Communications over other telecommunications service providers:

  • A trusted adviser with dedicated support
  • More value from telecom budget
  • A fiber network that supports increasing bandwidth demands

Use Case

Top purchasing drivers which influenced the profiled company to buy a direct connection to XO’s fiber network:

  • Increase network capacity
  • Secure access to the cloud/data centers
  • Simplify network management
  • Reduce network costs
  • Provide business continuity in the event of a natural disaster

Results

The surveyed company realized the following benefits after the deployment of their direct connection to XO’s fiber network:

  • Ability to better manage network performance and bandwidth
  • Lowered cost by combining voice, video, and data services on one IP network
  • Reduced circuit and Customer Premise Equipment (CPE) costs
  • Secure connection to cloud service providers

XO Communications Case Study

Marriott International Benefits from Direct Connection to XO’s Fiber Network

Introduction

This case study of Marriott International, Inc. is based on a June 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“XO’s direct fiber connection into our building provides my organization with better network performance and cost savings for voice and data services.”

“XO has delivered a consistent service that we can build upon in the future.”

Challenges

Marriott International faced a number of business challenges that led the company to evaluate and ultimately select XO Communications.

  • Reasons for choosing XO Communications over other service providers:
    • A trusted adviser with dedicated support
    • Technology leadership, especially in regards to Ethernet, Unified Communications and IP
    • A fiber network that supports increasing bandwidth demands

Use Case

The top purchasing drivers which led Marriott International to buy a direct connection to XO’s fiber network:

  • The need for increased network capacity
  • A desire to simplify network management

Results

After the deployment of their direct connection to XO’s fiber network, Marriott International is able to better manage network performance and bandwidth across the company.

XO Communications Case Study

Software Technology Group

Introduction

This case study of Software Technology Group is based on an April 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“XO got us up on a new Hosted PBX platform which replaced an antiquated analog phone system that was riddled with problems and hacks.”

Challenges

The top business drivers that led Software Technology Group to evaluate and ultimately select the XO Communications Hosted PBX Solution:

  • Need for cost reduction
  • The ability to scale
  • Need for business continuity

Use Case

The top reasons Software Technology Group chose the XO Communications Hosted PBX Solution:

  • Innovative solution design
  • A trusted advisor with dedicated support
  • The ability to streamline and simplify how we manage communications and networking

Results

Software Technology Group achieved the following results with the XO Communications Hosted PBX Solution:

  • Superior XO Hosted PBX capabilities compared to the competition:
    • Installation: significantly better
    • Reliability: better
    • Call quality: significantly better
    • Technical support: better
  • Experienced the following benefits following their deployment of the XO Hosted PBX Solution:
    • Eliminated capital expense
    • Increased productivity
  • Realized return on investment in 0 – 3 months with the XO Hosted PBX Solution.

XO Communications Case Study

Threespot Media

Introduction

This case study of Threespot Media is based on a May 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“We looked to XO for their uptime and ease of use.”

Challenges

The top business driver that led Threespot Media to evaluate and ultimately select the XO Communications Hosted PBX Solution:

  • Cost reduction

Use Case

Threespot Media’s top reasons for choosing the XO Communications Hosted PBX Solution:

  • A trusted advisor with dedicated support
  • The ability to streamline and simplify how we manage communications and networking
  • The ability to connect cloud-based applications securely and with ease

Results

Threespot Media achieved the following results with XO Communications:

  • Superior Hosted PBX capabilities compared to the competition:
    • Installation: best in class
    • Reliability: best in class
    • Call quality: best in class
    • Training: significantly better
    • Technical support: significantly better
  • Experienced the following benefits following their deployment of the XO Hosted PBX Solution:
    • Access to unified communications features
    • The ability to dynamically add new sites and users quickly
  • Realized return on investment in 7 – 9 months with the XO Hosted PBX Solution

XO Communications Case Study

AAA Akron Auto Club

Introduction

This case study of AAA Akron Auto Club is based on an April 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“We have been satisfied with XO’s service and network stability for many years.”

Challenges

The business challenges that led AAA Akron Auto Club to evaluate and ultimately select the XO Communications Hosted PBX Solution:

  • Needed to reduce the complexity in managing enterprise communications
  • Sought to unify business communications
  • Required better a solution for business continuity

Use Case

The top reasons AAA Akron Auto Club chose the XO Communications Hosted PBX Solution:

  • Innovative solution design
  • A trusted advisor with dedicated support
  • The ability to streamline and simplify how we manage communications and networking

Results

AAA Akron Auto Club achieved the following benefits and results with XO Communications:

  • Eliminated capital expense
  • Access to unified communications features
  • Centralized control of calling features across locations
  • The ability to dynamically add new sites and users quickly
  • Increased productivity
  • Realized return on investment in 4 – 6 months with the XO Hosted PBX Solution.

XO Communications Case Study

National Realty Partners

Introduction

This case study of National Realty Partners is based on an April 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“My company is very focused on personal service. Our reception desk is the first contact for our customers and the gateway to our services. It is critical that we handle a large volume of calls efficiently and professionally. XO Hosted PBX helps us accomplish this with its simple, intuitive set-up and call flow.”

Challenges

The business challenges that led National Realty Partners to evaluate and ultimately select the XO Communications Hosted PBX Solution:

  • The need to reduce costs
  • For the ability to scale

Use Case

The top reason that National Realty Partners chose the XO Communications Hosted PBX Solution:

  • The ability to streamline and simplify how we manage communications and networking

Results

National Realty Partners achieved the following results with XO Communications:

  • Better Hosted PBX capabilities compared to the competition:
    • Installation: significantly better
    • Reliability: best in class
    • Call quality: best in class
    • Training: significantly better
    • Technical support: best in class
  • Experienced the following benefits following their deployment of the XO Hosted PBX Solution:
    • Access to unified communications features
    • Centralized control of calling features across locations
    • The ability to dynamically add new sites and users quickly
  • Realized return on investment in 7 – 9 months with the XO Hosted PBX Solution.

Case Study: 23, Ltd.

Introduction

This case study of 23, Ltd. is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“We came to XO Communications because we needed to connect our remote sites to our corporate network. XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps improve our business’s profitability.”

Challenges

  • Top purchasing drivers for buying an MPLS IP VPN solution from XO Communications:
    • Increase network capacity
    • Simplify network management
    • Connect local, national, and key international locations
    • Provide business continuity in the event of a natural disaster

Use Case

  • Top reasons for choosing XO Communications:
    • Innovative solution design
    • A trusted advisor with dedicated support
    • More flexibility without sacrificing quality
    • The ability to streamline and simplify how they manage their network

Results

  • Realized the following organizational benefits following the deployment of XO MPLS IP VPN solution:
    • The ability to better manage network performance and bandwidth
    • Lowered cost by converging separate voice, video, and data into one IP network
    • Extended coverage to national and key international locations
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: significantly better
    • Network security: significantly better
    • Reliability: significantly better
    • Quality of service: significantly better
    • Technical support: better
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 2 – 3 years.

Case Study: Curtain Wall Design And Consulting Inc.

Introduction

This case study of Curtain Wall Design and Consulting Inc is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“We came to XO Communications because we needed to lower the costs of our voice and data services. The XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps improve our business’s profitability. In addition, XO Communications has reduced network latency over the past three carriers significantly.”

Challenges

  • Top purchasing driver for buying an MPLS IP VPN solution from XO Communications:
    • Connect local, national, and key international locations

Use Case

  • Top reason for choosing XO Communications:
    • The ability to streamline and simplify how they manage their network

Results

  • Realized the following organizational benefits following the deployment of XO MPLS IP VPN solution:
    • Accelerated performance of mission-critical business applications
    • Lowered cost by converging separate voice, video, and data into one IP network
    • Reduced circuit and CPE costs
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: best in class
    • Network security: best in class
    • Reliability: best in class
    • Quality of service: best in class
    • Technical support: best in class
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 6 months – 1 year.
  • Lowered their Total Cost of Ownership (TCO) in < 6 months after deploying XO MPLS IP VPN solution, compared to legacy alternatives.

Case Study: Medium Enterprise Banking Company

Introduction

This case study of a medium enterprise banking company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We needed a voice and data service provider. XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps improve our business’s profitability.”

Challenges

  • Top purchasing driver for buying an MPLS IP VPN solution from XO Communications:
    • Connect local, national, and key international locations

Use Case

  • Top reason for choosing XO Communications:
    • The ability to streamline and simplify how they manage their network

Results

  • Realized the following organizational benefit following the deployment of XO MPLS IP VPN solution:
    • The ability to better manage network performance and bandwidth
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: significantly better
    • Network security: significantly better
    • Reliability: significantly better
    • Quality of service: significantly better
    • Technical support: significantly better
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 6 months – 1 year.

Case Study: Fortune 500 Retail Company

Introduction

This case study of a Fortune 500 retail company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We needed primary internet circuit and backup to our MPLS. XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps us improve our business’s profitability.”

Challenges

  • Top purchasing drivers for buying an MPLS IP VPN solution from XO Communications:
    • Secure access to the cloud/datacenters
    • Simplify network management
    • Reduce network costs
    • Connect local, national, and key international locations

Use Case

  • Top reason for choosing XO Communications:
    • A trusted advisor with dedicated support

Results

  • Realized the following organizational benefits following the deployment of XO MPLS IP VPN solution:
    • Lowered cost by converging separate voice, video, and data into one IP network
    • Reduced circuit and CPE costs
    • Secure connection to cloud service providers
    • Extended coverage to national and key international locations
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: best in class
    • Network security: best in class
    • Reliability: best in class
    • Quality of service: best in class
    • Technical support: best in class
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in < 6 months.
  • Lowered their Total Cost of Ownership (TCO) in 6 months – 1 year after deploying XO MPLS IP VPN solution, compared to legacy alternatives.

Case Study: Medium Enterprise Insurance Company

Introduction

This case study of a medium enterprise insurance company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps us improve our business’s profitability.”

Challenges

  • Top purchasing drivers for buying an MPLS IP VPN solution from XO Communications:
    • Simplify network management
    • Reduce network costs
    • Provide business continuity in the event of a natural disaster

Use Case

  • Top reason for choosing XO Communications:
    • A trusted advisor with dedicated support

Results

  • Realized the following organizational benefit following the deployment of XO MPLS IP VPN solution:
    • Lowered cost by converging separate voice, video, and data into one IP network
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: significantly better
    • Network security: significantly better
    • Reliability: best in class
    • Quality of service: best in class
    • Technical support: best in class
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 2 – 3 years.
  • Lowered their Total Cost of Ownership (TCO) in 2 – 3 years after deploying XO MPLS IP VPN solution, compared to legacy alternatives.

Case Study: Medium Enterprise Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Top purchasing driver for buying an MPLS IP VPN solution from XO Communications:
    • Increase network capacity

Use Case

  • Top reason for choosing XO Communications:
    • More flexibility without sacrificing quality

Results

  • Realized the following organizational benefit following the deployment of XO MPLS IP VPN solution:
    • Accelerated performance of mission-critical business applications
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: best in class
    • Network security: best in class
    • Reliability: best in class
    • Quality of service: best in class
    • Technical support: best in class
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 6 months – 1 year.

Case Study: Fortune 500 Hospitality Company

Introduction

This case study of a Fortune 500 hospitality company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I am responsible for 24/7 hotel operation. XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps improve my business profitability.”

Challenges

  • Top purchasing drivers for buying an MPLS IP VPN solution from XO Communications:
    • Secure access to the cloud / datacenters
    • Simplify network management
    • Provide business continuity in the event of a natural disaster

Use Case

  • Top reason for choosing XO Communications:
    • A trusted advisor with dedicated support

Results

  • Realized the following organizational benefits following the deployment of XO MPLS IP VPN solution:
    • Lowered cost by converging separate voice, video, and data into one IP network
    • Reduced circuit and CPE costs
    • Secure connection to cloud service providers
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: best in class
    • Network security: best in class
    • Reliability: best in class
    • Quality of service: best in class
    • Technical support: best in class
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 2 – 3 years.
  • Lowered their Total Cost of Ownership (TCO) in 6 months – 1 year after deploying XO MPLS IP VPN solution, compared to legacy alternatives.

Case Study: Large Enterprise Consumer Services Company

Introduction

This case study of a large enterprise consumer services company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps improve my business profitability.”

Challenges

  • Top purchasing driver for buying an MPLS IP VPN solution from XO Communications:
    • Increase network capacity

Use Case

  • Top reason for choosing XO Communications:
    • A trusted advisor with dedicated support

Results

  • Realized the following organizational benefit following the deployment of XO MPLS IP VPN solution:
    • Accelerated performance of mission-critical business applications
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: best in class
    • Network security: best in class
    • Reliability: best in class
    • Quality of service: best in class
    • Technical support: best in class
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 6 months – 1 year.
  • Lowered their Total Cost of Ownership (TCO) in 6 months – 1 year after deploying XO MPLS IP VPN solution, compared to legacy alternatives.

Case Study: Medium Enterprise Hospitality Company

Introduction

This case study of a medium enterprise hospitality company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps improve my business profitability.”

Challenges

  • Top purchasing drivers for buying an MPLS IP VPN solution from XO Communications:
    • Increase network capacity
    • Secure access to the cloud/datacenters
    • Simplify network management
    • Reduce network costs
    • Connect local, national, and key international locations
    • Provide business continuity in the event of a natural disaster

Use Case

  • Top reasons for choosing XO Communications:
    • A trusted advisor with dedicated support
    • More flexibility without sacrificing quality
    • The ability to streamline and simplify how they manage their network

Results

  • Realized the following organizational benefits following the deployment of XO MPLS IP VPN solution:
    • The ability to better manage network performance and bandwidth
    • Lowered cost by converging separate voice, video, and data into one IP network
    • Reduced circuit and CPE costs
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: significantly better
    • Network security: significantly better
    • Reliability: best in class
    • Quality of service: best in class
    • Technical support: best in class
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 4 – 5 years.

Case Study: Small Business Financial Services Company

Introduction

This case study of a small business financial services company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps improve my business profitability.”

Challenges

  • Top purchasing driver for buying an MPLS IP VPN solution from XO Communications:
    • Increase network capacity

Use Case

  • Top reason for choosing XO Communications:
    • A trusted advisor with dedicated support

Results

  • Realized the following organizational benefits following the deployment of XO MPLS IP VPN solution:
    • The ability to better manage network performance and bandwidth
    • Reduced circuit and CPE costs
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: significantly better
    • Network security: significantly better
    • Reliability: significantly better
    • Quality of service: significantly better
    • Technical support: significantly better
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 6 months – 1 year.
  • Lowered their Total Cost of Ownership (TCO) in 2 – 3 years after deploying XO MPLS IP VPN solution, compared to legacy alternatives.

Case Study: Credit Union of Denver

Introduction

This case study of Credit Union of Denver is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps improve my business profitability. The solution also provides a secure connection to and from our branch offices to our data center.”

Challenges

  • Top purchasing drivers for buying an MPLS IP VPN solution from XO Communications:
    • Secure access to the cloud/datacenters
    • Simplify network management
    • Reduce network costs

Use Case

  • Top reasons for choosing XO Communications:
    • A trusted advisor with dedicated support
    • More flexibility without sacrificing quality

Results

  • Realized the following organizational benefits following the deployment of XO MPLS IP VPN solution:
    • The ability to better manage network performance and bandwidth
    • Secure connection to cloud service providers
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: significantly better
    • Network security: better
    • Reliability: significantly better
    • Quality of service: significantly better
    • Technical support: best in class
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 2 – 3 years.

Case Study: Small Business Professional Services Company

Introduction

This case study of a small business professional services company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps improve my business profitability.”

“The key item that was solved was resiliency. XO provided a seamless integration as a peer in the dual carrier architecture.”

Challenges

  • Top purchasing drivers for buying an MPLS IP VPN solution from XO Communications:
    • Increase network capacity
    • Reduce network costs
    • Provide business continuity in the event of a natural disaster

Use Case

  • Top reason for choosing XO Communications:
    • More flexibility without sacrificing quality

Results

  • Realized the following organizational benefits following the deployment of XO MPLS IP VPN solution:
    • Lowered cost by converging separate voice, video, and data into one IP network
    • Reduced circuit and CPE costs
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: significantly better
    • Network security: significantly better
    • Reliability: significantly better
    • Quality of service: significantly better
    • Technical support: significantly better
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 6 months – 1 year.
  • Lowered their Total Cost of Ownership (TCO) in 6 months – 1 year after deploying XO MPLS IP VPN solution, compared to legacy alternatives.

Case Study: Large Enterprise Health Care Company

Introduction

This case study of a large enterprise health care company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Top purchasing drivers for buying an MPLS IP VPN solution from XO Communications:
    • Simplify network management
    • Reduce network costs
    • Connect local, national, and key international locations

Use Case

  • Top reason for choosing XO Communications:
    • More flexibility without sacrificing quality

Results

  • Realized the following organizational benefit following the deployment of XO MPLS IP VPN solution:
    • Lowered cost by converging separate voice, video, and data into one IP network
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: significantly better
    • Network security: significantly better
    • Reliability: significantly better
    • Quality of service: significantly better
    • Technical support: significantly better
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 6 months – 1 year.

Case Study: Large Enterprise Health Care Company

Introduction

This case study of a large enterprise health care company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Top purchasing drivers for buying an MPLS IP VPN solution from XO Communications:
    • Secure access to the cloud / datacenters
    • Simplify network management

Use Case

  • Top reason for choosing XO Communications:
    • A trusted advisor with dedicated support

Results

  • Realized the following organizational benefits following the deployment of XO MPLS IP VPN solution:
    • Lowered cost by converging separate voice, video, and data into one IP network
    • Reduced circuit and CPE costs
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: better
    • Network security: significantly better
    • Reliability: better
    • Quality of service: significantly better
    • Technical support: significantly better
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 6 months – 1 year.
  • Lowered their Total Cost of Ownership (TCO) in 6 months – 1 year after deploying XO MPLS IP VPN solution, compared to legacy alternatives.

Case Study: St. John Knits

Introduction

This case study of ST JOHN KNITS INC is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps improve my business’s profitability.”

“XO provides managed services that handle connectivity of voice and data for our locations with one service center for support. The team I work with is able to come up with solutions that meet our needs.”

Challenges

  • Top purchasing drivers for buying an MPLS IP VPN solution from XO Communications:
    • Increase network capacity
    • Simplify network management
    • Reduce network costs

Use Case

  • Top reason for choosing XO Communications:
    • A trusted advisor with dedicated support

Results

  • Realized the following organizational benefits following the deployment of XO MPLS IP VPN solution:
    • The ability to better manage network performance and bandwidth
    • Reduced circuit and CPE costs
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: best in class
    • Network security: better
    • Reliability: best in class
    • Quality of service: best in class
    • Technical support: best in class
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 6 months – 1 year.
  • Lowered their Total Cost of Ownership (TCO) in 2 – 3 years after deploying XO MPLS IP VPN solution, compared to legacy alternatives.

Case Study: St Agnes Academy St Dominic School Inc

Introduction

This case study of St Agnes Academy – St Dominic School Inc is based on a February 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“We use XO Hosted PBX Voice-over-IP Solution for removing server equipment and utilizing cloud based VoIP. XO Hosted PBX Voice-over-IP Solution has also allowed us to unify communications.”

Challenges

  • Top purchasing drivers for buying XO Hosted PBX Voice-over-IP Solution:
    • To reduce costs
    • For the ability to scale

Use Case

  • Top reasons for choosing XO Communications:
    • Innovative solution design
    • A trusted advisor with dedicated support
    • The ability to streamline and simplify how we manage communications and networking

Results

  • Rates the following XO Hosted PBX Voice-over-IP Solution’s capabilities compared to the competition:
    • Installation: significantly better
    • Reliability: best in class
    • Call Quality: best in class
    • Training: significantly better
    • Technical Support: significantly better
  • Experienced the following types of benefits following their deployment of XO Hosted PBX Voice-over-IP Solution:
    • Access to unified communications features
    • Centralized control of calling features across locations
    • The ability to dynamically add new sites and users quickly
  • Realized return on investment in 4 – 6 months with XO Hosted PBX Voice-over-IP Solution.



More Research on XO Communications