Menu

TechValidate Research on XO Communications

These pages present data that TechValidate has sourced via direct research with verified customers and users of XO Communications . TechValidate stands behind the authenticity of all published data. Learn more »



642 Customers Surveyed

3,170 Data Points Collected

110 Published TechFacts

14 Published Charts

26 Published Case Studies



Selected Research Highlights


XO Communications Case Study

XO Provides Large Enterprise Computer Hardware Company with High-Speed Connectivity from Office Campus to Remote Data Center

Introduction

This case study of a large enterprise computer hardware company is based on a July 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“XO has been responsive to our need for path diversity and redundancy.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select XO Communications over other providers:

  • More flexibility without sacrificing quality
  • Technology leadership, especially in regards to Ethernet, Unified Communications or IP
  • More value from telecom budget
  • Redundancy or network diversity
  • A fiber network that supports increasing bandwidth demands

Use Case

Surveyed company’s top purchasing drivers to buying a direct connection to XO’s fiber network:

  • Increase network capacity
  • Secure access to the cloud/data centers
  • Simplify network management
  • Reduce network costs

Results

The surveyed company achieved the following benefits after the deployment of their direct connection to XO’s fiber network:

  • Accelerated performance of mission-critical business applications
  • Ability to better manage network performance and bandwidth
  • Reduced circuit and Customer Premise Equipment (CPE) costs
  • Realized a return on investment in 6 months – 1 year after deploying XO’s fiber network.

XO Communications Customer Statistic

Network Security Leader

90% of surveyed organizations rate XO MPLS IP VPN’s network security as better than that of the competition.

90%

Case Study: Fortune 500 Retail Company

Introduction

This case study of a Fortune 500 retail company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We needed primary internet circuit and backup to our MPLS. XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps us improve our business’s profitability.”

Challenges

  • Top purchasing drivers for buying an MPLS IP VPN solution from XO Communications:
    • Secure access to the cloud/datacenters
    • Simplify network management
    • Reduce network costs
    • Connect local, national, and key international locations

Use Case

  • Top reason for choosing XO Communications:
    • A trusted advisor with dedicated support

Results

  • Realized the following organizational benefits following the deployment of XO MPLS IP VPN solution:
    • Lowered cost by converging separate voice, video, and data into one IP network
    • Reduced circuit and CPE costs
    • Secure connection to cloud service providers
    • Extended coverage to national and key international locations
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: best in class
    • Network security: best in class
    • Reliability: best in class
    • Quality of service: best in class
    • Technical support: best in class
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in < 6 months.
  • Lowered their Total Cost of Ownership (TCO) in 6 months – 1 year after deploying XO MPLS IP VPN solution, compared to legacy alternatives.

XO Communications Customer Testimonial

We use XO Hosted PBX at over 300 sites across the nation. The standardized platform has drastically improved communications between sites.

Senior IT Manager, Large Enterprise Health Care Company

XO Communications Customer Research

Why did your company choose XO Communications?

Ability to streamline and simplify how we manage our network
47%
More flexibility without sacrificing quality
38%
A trusted advisor with dedicated support
35%

XO Communications Customer Research

Which benefits did your organization realize following the deployment of your direct connection to XO’s fiber network?

Ability to better manage network performance and bandwidth
46%
Lowered cost by combining voice, video, and data services on one IP network
36%
Accelerated performance of mission-critical business applications
35%
Reduced circuit and Customer Premise Equipment (CPE) costs
33%
Extended coverage to national and key international locations
25%
Secure connection to cloud service providers
16%


More to Explore



About XO Communications

XO Communications is a leading nationwide provider of advanced IP communications, managed network and IT infrastructure services for business, large enterprise and wholesale customers.

XO Communications Website   XO Communications Website