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TechValidate Research on XO Communications

These pages present data that TechValidate has sourced via direct research with verified customers and users of XO Communications . TechValidate stands behind the authenticity of all published data. Learn more »



642 Customers Surveyed

3,170 Data Points Collected

110 Published TechFacts

14 Published Charts

26 Published Case Studies



Selected Research Highlights


Top Reasons Businesses Choose XO Communications

Innovative solution design
13%
A trusted advisor with dedicated support
25%
More flexibility without sacrificing quality
25%
Ability to streamline and simplify how we manage communications and networking
88%

Case Study: Medium Enterprise Banking Company

Introduction

This case study of a medium enterprise banking company is based on a March 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We needed a voice and data service provider. XO MPLS IP VPN service provides my organization with better network performance, cost savings for voice, data and video applications, and also helps improve our business’s profitability.”

Challenges

  • Top purchasing driver for buying an MPLS IP VPN solution from XO Communications:
    • Connect local, national, and key international locations

Use Case

  • Top reason for choosing XO Communications:
    • The ability to streamline and simplify how they manage their network

Results

  • Realized the following organizational benefit following the deployment of XO MPLS IP VPN solution:
    • The ability to better manage network performance and bandwidth
  • Rates the following XO MPLS IP VPN capabilities compared to the competition:
    • Network provisioning: significantly better
    • Network security: significantly better
    • Reliability: significantly better
    • Quality of service: significantly better
    • Technical support: significantly better
  • Deploying XO MPLS IP VPN solution resulted in operating and capital expense savings in 6 months – 1 year.

XO Communications Customer Research

Out of all the service providers available in your building, why did your company choose XO Communications?

More value from telecom budget
47%
Redundancy or network diversity
34%
A trusted advisor with dedicated support
30%
Fiber network to support increasing bandwidth demands
26%
More flexibility without sacrificing quality
26%
Technology leadership, especially in regards to Ethernet, Unified Communications or IP
20%

XO Communications Customer Testimonial

Benefits we’ve experienced with XO:

Reduced costs and network diversity.

IT Manager, Large Enterprise Insurance Company

XO Communications Customer Testimonial

XO’s MPLS network connectivity to all our remote sites provides us with business continuity and disaster recovery.

Ernesto Diaz Koslov, Engineer, Walker & Dunlop

XO Communications Case Study

Marriott International Benefits from Direct Connection to XO’s Fiber Network

Introduction

This case study of Marriott International, Inc. is based on a June 2016 survey of XO Communications customers by TechValidate, a 3rd-party research service.

“XO’s direct fiber connection into our building provides my organization with better network performance and cost savings for voice and data services.”

“XO has delivered a consistent service that we can build upon in the future.”

Challenges

Marriott International faced a number of business challenges that led the company to evaluate and ultimately select XO Communications.

  • Reasons for choosing XO Communications over other service providers:
    • A trusted adviser with dedicated support
    • Technology leadership, especially in regards to Ethernet, Unified Communications and IP
    • A fiber network that supports increasing bandwidth demands

Use Case

The top purchasing drivers which led Marriott International to buy a direct connection to XO’s fiber network:

  • The need for increased network capacity
  • A desire to simplify network management

Results

After the deployment of their direct connection to XO’s fiber network, Marriott International is able to better manage network performance and bandwidth across the company.



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About XO Communications

XO Communications is a leading nationwide provider of advanced IP communications, managed network and IT infrastructure services for business, large enterprise and wholesale customers.

XO Communications Website   XO Communications Website