TechValidate Research on Xirrus, Inc.

18 Charts


Xirrus, Inc. Customer Research

Effective February 1, Xirrus is offering a limited time promotion to convert from XMS-Enterprise to XMS-Cloud. Are you interested in learning more about this promotion?

Yes
27%
No
36%
We do not use XMS-Enterprise
37%

Xirrus, Inc. Customer Research

Customer Interest In Xirrus University

Xirrus University offers FREE technical certifications on Xirrus solutions and Wi-Fi technology to all our customers.

I was not aware of this
53%
I have Xirrus University Certification(s)
12%
I know of others in my organization who have Xirrus University Certification(s)
5%
I am interested in obtaining Xirrus University certifications
45%

Xirrus, Inc. Customer Research

86% of Respondents Who Chose Xirrus for Ease Of Management Also Deployed EasyPass

What were the top 3 reasons you chose Xirrus?

Ease of deployment & management
86%
Scalability to support high user densities
80%
Superior Wi-Fi performance
64%
Solution longevity with adaptive technologies
50%
Met unique requirements no one else could
23%
Cost savings (CAPEX and/or OPEX)
13%
Other
2%

Xirrus, Inc. Customer Research

Scale, Ease, Performance – Reason To Choose Xirrus Say Australian Customers

What were the top 3 reasons you chose Xirrus?

Scalability to support high user densities
73%
Ease of deployment & management
66%
Superior Wi-Fi performance
53%
Solution longevity with adaptive technologies
38%
Met unique requirements no one else could
18%
Cost savings (CAPEX and/or OPEX)
14%
Other
9%

Xirrus, Inc. Customer Research

What benefits did you achieve with Xirrus?

Increased network availability
84%
Increased number of devices supported on the network
79%
Increased IT staff efficiency
50%
Improved employee productivity
46%
Deployed new business services/applications
28%
Reduced system costs
15%
Other
4%

Xirrus, Inc. Customer Research

Wi-Fi Hinderances Impeding Australian Businesses

What Wi-Fi challenges did you face before implementing Xirrus?

Insufficient Wi-Fi coverage
64%
Unable to support large numbers of devices at once
57%
Slow Wi-Fi network performance
53%
Unreliable/inconsistent Wi-Fi service
53%
Difficulty configuring and managing the Wi-Fi network
34%
Complexity of onboarding devices onto the network
28%
Other
13%

Xirrus, Inc. Customer Research

Thought Leader With Practical Solutions

What Xirrus adaptive technologies are you using?

Increased Wi-Fi capacity by using 4-, 8- and 16-radios in a single AP
50%
Did not use any of the above
26%
EasyPass portals for guests, visitors and/or employees
22%
Through software changed radios from legacy 2.4GHz to 5GHz (TurboXpress)
22%
Replaced older radios with newer radios in Modular APs
20%

Xirrus, Inc. Customer Research

Software Defined Radios Help Reduce Capex

How much were you able to reduce your CAPEX (capital expenditures) with Xirrus solutions?

Greater than 75%
2%
Between 50-74%
19%
Between 25 - 49%
38%
Between 10 - 24%
19%
Less than 10%
21%

Xirrus, Inc. Customer Research

Customers Say Xirrus Delivers Superior Scalability Than Aruba-HP

What were the top reasons you chose Xirrus?

Scalability to support high user densities
76%
Ease of deployment & management
62%
Superior Wi-Fi performance
52%
Solution longevity with adaptive technologies
40%
Met unique requirements no one else could
17%
Cost savings (CAPEX and/or OPEX)
7%

Xirrus, Inc. Customer Research

Cisco-Meraki Customers Find Xirrus Simpler

What were the top reasons you chose Xirrus?

Ease of deployment & management
71%
Scalability to support high user densities
68%
Superior Wi-Fi performance
54%
Solution longevity with adaptive technologies
42%
Met unique requirements no one else could
23%
Cost savings (CAPEX and/or OPEX)
17%
Other
7%

Xirrus, Inc. Customer Research

Leading Wi-Fi Innovator

Which of the below best fits your experience with Xirrus?

Unique solutions were able to meet my needs
28%
Very responsive to my specific requirements
22%
Xirrus support and employees make the biggest difference
20%
Delivers the best Wi-Fi on the planet
16%
Other
14%

Xirrus, Inc. Customer Research

Which Wi-Fi vendor did you use before Xirrus?

Cisco
34%
Aruba and/or HP
11%
Ruckus
3%
Aerohive
2%
Meraki
3%
Meru
2%
Other
44%

Xirrus, Inc. Customer Research

Xirrus Delivers Unparalleled Scalability

What were the top reasons you chose Xirrus?

Scalability to support high user densities
66%
Ease of deployment & management
68%
Met unique requirements no one else could
17%
Cost savings (CAPEX and/or OPEX)
12%
Solution longevity with adaptive technologies
35%
Superior Wi-Fi performance
54%
Other
11%

Xirrus, Inc. Customer Research

Customers Realize Significant Value With Xirrus

What benefits did you achieve with Xirrus?

Increased network availability
80%
Increased number of devices supported on the network
77%
Increased IT staff efficiency
40%
Improved employee productivity
33%
Deployed new business services/applications
21%
Reduced system costs
18%
Other
8%

Xirrus, Inc. Customer Research

Xirrus Customers Realize Significant Capex Benefits

How much were you able to reduce your CAPEX (capital expenditures) with Xirrus solutions?

Greater than 75%
1%
Between 50-74%
14%
Between 25 - 49%
33%
Between 10 - 24%
25%
Less than 10%
28%

Xirrus, Inc. Customer Research

Wi-Fi Hinderances To Business Success

What Wi-Fi challenges did you face before implementing Xirrus?

Insufficient Wi-Fi coverage
64%
Unable to support large numbers of devices at once
61%
Unreliable/inconsistent Wi-Fi service
55%
Slow Wi-Fi network performance
50%
Difficulty configuring and managing the Wi-Fi network
34%
Complexity of onboarding devices onto the network
18%
Other
12%

Xirrus, Inc. Customer Research

Customers Strongly Endorse Xirrus Simplicity

What were the top reasons you chose Xirrus?

Ease of deployment & management
68%
Scalability to support high user densities
66%
Superior Wi-Fi performance
54%
Solution longevity with adaptive technologies
35%
Met unique requirements no one else could
17%
Cost savings (CAPEX and/or OPEX)
12%

Xirrus, Inc. Customer Research

What Wi-Fi challenges did you face before implementing Xirrus?

Unreliable/inconsistent Wi-Fi service
56%
Slow Wi-Fi network performance
50%
Insufficient Wi-Fi coverage
64%
Unable to support large numbers of devices at once
62%
Complexity of onboarding devices onto the network
18%
Difficulty configuring and managing the Wi-Fi network
35%
Other
12%



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