Original Research on Workato

Workato Customer Statistic

Over the next two years, 57% of surveyed business professionals at enterprise organizations plan to build automations that focus on improving the customer experience.

57%

Workato Customer Research

Automation progress in 2021

We asked our customers: Compared to your initial goals at the start of the year, how much progress have you made on your automation roadmap?

Less than expected A little less than expected Right on target A little more than expected Much more than expected

Automation progress

Workato Customer Research

How long does it typically take you to build a workflow automation in Workato?

3 days or shorter: 68%

Within a week: 17%

Within 2 weeks: 11%

Within 4 weeks: 2%

Longer than 6 weeks: 2%

Workato Case Study

Lead Method

Introduction

This case study of LeadMethod, Inc. is based on an April 2020 survey of Workato customers by TechValidate, a 3rd-party research service.

It (Workato) is easy to use, and it allows you to create complex integration logic.
— Laura Farron, Director of Client Experience, LeadMethod

Challenges

Considered the following platforms before purchasing Workato:
- Dell Boomi
- Zapier
- Tray.io
Prior to Workato, was challenged with:
- Unstable platform and inability to manage/mitigate errors

Use Case

Chose Workato for the following reasons:
- Commitment to efficiency
- Speed to get integrations done
- Ease of use

Results

Workato has enabled their organization to:
- Have faster deployment of integrations and automations
Since working with Workato, has experienced:
- Improved company or departmental efficiency
- Improved employee experience
Saw a return on investment within the first 6 months

Workato Customer Testimonial

How has Workato’s Integration-led Automation platform benefited you?

I’m able to avoid hours and hours of tedious work

— Miguel Belen, IT Specialist, Cuebiq, Inc.

Workato Case Study

Hamilton College

Introduction

This case study of Hamilton College is based on an April 2020 survey of Workato customers by TechValidate, a 3rd-party research service.

“Workato’s built-in connectors for Marketo allowed us to quickly deploy our governed data sets from Snowflake to Marketo.”
— Michael Sprague, Director of Business Intelligence, Hamilton College

Challenges

Considered the following platforms before purchasing Workato:
- SnapLogic
- Jitterbit, Lingk and Constituo
Prior to Workato, was challenged with:
- The inability to implement integration and automation fast enough
- The requirement of specialists that are expensive and/or difficult to find
- Too much time and maintenance of custom-coded solutions

Use Case

Chose Workato for the following reasons:
- Speed to get integrations done
- Ease of use
- Enabling analysts and app admins to integrate

Results

Workato has enabled their organization to:
- Have faster deployment of integrations and automations
- Deplete backlog
- Achieve quick wins
Since working with Workato, has experienced:
- Improved employee experience
- Improved company or departmental efficiency

TechValidate Research on Workato

These pages present data that TechValidate has sourced via direct research with verified customers and users of Workato. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Automation progress in 2021

Lead Method

Introduction

Challenges

Use Case

Results

Company Profile

About Workato

How has Workato’s Integration-led Automation platform benefited you?

Hamilton College

Introduction

Challenges

Use Case

Results

Organization Profile

About Workato

More to Explore

About Workato

Workato is the leading integration and automation platform. It enables employees across lines of business and in IT to integrate their apps and automate business workflows without compromising security and governance.