TechValidate Research on Workato

These pages present data that TechValidate has sourced via direct research with verified customers and users of Workato. TechValidate stands behind the authenticity of all published data. Learn more »



308 Customers Surveyed

2,239 Data Points Collected

162 Published TechFacts

17 Published Charts

25 Published Case Studies



Selected Research Highlights


Workato Case Study

Docebo

Introduction

This case study of Docebo is based on a November 2020 survey of Workato customers by TechValidate, a 3rd-party research service.

“It (automating based on triggers) takes manual work and reminders out of the equation. Things just get done.”
— Kerry Roberts, IT Systems Analyst, Docebo

Challenges

  • The following reasons lead Roberts to use Workato:
    • To deliver a better customer experience
    • To improve the employee experience
    • To streamline business operations

Use Case

  • It takes Roberts 1-3 days to build a workflow automation in Workato
  • Uses Workato for application integration

Results

  • Compared to 12 months ago, Roberts is automating at least 26% more workflows with Workato.
  • He’s built the following number of workflow automations across departments using Workato:
    • IT: 4-6
    • Sales: 10+
    • Support: 1-3

Workato Case Study

Securis

Introduction

This case study of Securis is based on an April 2020 survey of Workato customers by TechValidate, a 3rd-party research service.

“Workato has helped us with too many company-wide or departmental goals to write out.”
— Jeremy Farber, CEO, Securis

Challenges

  • Considered the following platforms before purchasing Workato:
    • Dell Boomi
    • Informatica
    • Zapier
    • Mulesoft
  • Prior to Workato, was challenged with:
    • The inability to implement integration and automation fast enough
    • The requirement of specialists that are expensive and/or difficult to find
    • Too much time and maintenance of custom-coded solutions
    • Lack of support from incumbent legacy solution

Use Case

  • Chose Workato for the following reasons:
    • Backlog of integration and automation projects
    • Speed to get integrations done
    • Ease of use

Results

  • Workato has enabled their organization to:
    • Drive Innovation
    • Have faster deployment of integrations and automations
    • Achieve quick wins
  • Since working with Workato, has experienced:
    • Improved employee experience
    • Increased revenue
    • Reduced spend
  • Saw a return on investment in less than a month

Workato Customer Testimonial

How has Workato’s Integration-led Automation platform benefited you?

It’s given us and our customers peace of mind that the access to their accounts are governed by specific rules and logged appropriately.

Jason Kim, IT Director, Coupa Software

Workato Customer Testimonial

How has Workato’s Integration-led Automation platform benefited you?

It’s allowed us to start workflows instantly.

Jeff Sutton, IT Manager, ChowNow

Workato Customer Research

Before using Workato, were you able to build integrations with traditional tools?

Yes: 51%
No: 49%

Workato Customer Research

How long does it typically take you to build a workflow automation in Workato?

3 days or shorter: 68%
Within a week: 17%
Within 2 weeks: 11%
Within 4 weeks: 2%
Longer than 6 weeks: 2%


More to Explore



About Workato

Workato is the leading integration and automation platform. It enables employees across lines of business and in IT to integrate their apps and automate business workflows without compromising security and governance.

Workato Website   Workato Website