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TechValidate Research on VMware Professional Services

These pages present data that TechValidate has sourced via direct research with verified customers and users of VMware Professional Services. TechValidate stands behind the authenticity of all published data. Learn more »



1,687 Customers Surveyed

10,799 Data Points Collected

560 Published TechFacts

45 Published Charts

3 Published Case Studies



Selected Research Highlights


Certifications with VMware

What VMware certification(s) do you hold?

VCP-Cloud
11%
VCP-Datacenter Virtualization (formerly known as VCP4 or VCP5)
98%
VCP-Desktop
10%
VCAP-Cloud Infrastructure Design
2%
VCAP-Datacenter Administration
25%
VCAP-Datacenter Design
24%
VCDX-Datacenter Virtualization
10%

Valuable TAM

Our VMware TAM is the most important person on our VMware account. Regardless of the problem (support, technological, relationship), he’s come through for us every time.

IT Manager, Large Enterprise Financial Services Company

Government Agency Uses VMware to Build IT Services Strategy

Introduction

This case study of a state & local government is based on a March 2013 survey of VMware Accelerate Advisory Services customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Executive awareness of the tactical means by which VMware helps execute on strategy. Clear identification of next steps in IT services strategy.”

“Business justification for IT investment to drive innovation”

Challenges

  • Solved the following challenges with VMware Accelerate Advisory Services:
    • Established a clear direction for the future state of IT
    • Created roadmap for IT transformation
    • Optimized organization and processes for cloud operations

Use Case

  • Used the following VMware Accelerate Advisory Service offerings to move the IT organization forward:
    • Benchmarking
    • IT transformation scorecard
    • Business case/value model
    • Assessments/recommendations
  • Rated the importance of VMware Accelerate Advisory Services deliverable content as a 3 – very important out of 5 in transforming an IT organization.

Results

  • Will realize the following benefits with VMware Accelerate Advisory Services:
    • Brief executives
    • Define IT future state
    • Prioritize initiatives
  • Expects to achieve an ROI of 25 to 50% with VMware Accelerate Advisory Services.
  • Used Accelerate Advisory Services engagement deliverables to make operational decisions.
  • Started receiving value from VMware Accelerate Advisory Services immediately – during and upon completion of initial engagement.

Helped Us Succeed

VMware TAM has also helped us succeed on our projects by giving us insight into risks and best practices for using VMware solutions.

IT Specialist, Large Enterprise Energy & Utilities Company

TAM Service Recommendations

How likely are you to recommend the VMware TAM service based on the business benefits below?

S Will highly recommend S Very likely to recommend S Likely to recommend S Will not recommend

Overcome IT challenges
Increase operation efficiency
Mitigate risks
Reduce cost/improve ROI
Access to experts/knowledge

Government Agency Reduces IT Bottlenecks with VMware Accelerate Advisory Services

Introduction

This case study of a state & local government is based on a March 2013 survey of VMware Accelerate Advisory Services customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“We identified an actionable roadmap for cloud services. From Accelerate Advisory Services we had guidance to increase operational efficiencies and reduce IT bottlenecks.”

“The impact in terms of IT was creating a virtualization services roadmap and action plan.”

Challenges

  • Solved the following challenges with VMware Accelerate Advisory Services:
    • Created roadmap for IT transformation

Use Case

  • Used the following VMware Accelerate Advisory Service offerings to move the IT organization forward:
    • Roadmaps/blueprints
    • Business case/value model
    • Assessments/recommendations

Results

  • Will realize the following benefits with VMware Accelerate Advisory Services:
  • Used Accelerate Advisory Services engagement deliverables to make strategic decisions.
    • Brief executives
    • Define IT future state


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About VMware Professional Services

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