TechValidate Research on VitalSmarts

These pages present data that TechValidate has sourced via direct research with verified customers and users of VitalSmarts. TechValidate stands behind the authenticity of all published data. Learn more »

789 Customers Surveyed

7,003 Data Points Collected

1 Published TechFact

1 Published Case Study

Selected Research Highlights

VitalSmarts Customer Satisfaction

96% of surveyed customers are likely to recommend VitalSmarts.*


VitalSmarts Case Study

State Of Colorado Improves Communication with Influencer and Crucial Conversations Training


This case study of State of Colorado is based on a May 2017 survey of VitalSmarts customers by TechValidate, a 3rd-party research service.

“Our most influential employees are trained in VitalSmarts courses.”
- Brendan Donlin, Consultant, State of Colorado


The business challenges that led the State of Colorado to evaluate and ultimately select VitalSmarts include:

  • Launch a culture change initiative
  • Launch a change management initiative
  • Improve communication
  • Improve employee morale and engagement
  • Change employee behavior

Use Case

The State of Colorado trains Crucial Conversations and Influencer Training via the live, instructor-led training delivered by a certified trainer within their organization.

Leaders rate the following VitalSmarts Training features and benefits compared to the competition:

  • Overall quality of training: significantly better
  • Quality of materials & videos: significantly better
  • Ease of implementation: best in class
  • Ability to deliver results: better
  • Employee engagement with the course: better


The State of Colorado reports improved communication as a result of VitalSmarts Training.

More to Explore

About VitalSmarts

VitalSmarts has identified an innovative approach for enabling organizations to achieve new levels of performance by focusing on the human system, otherwise known as the Cultural Operating System.

VitalSmarts Website   VitalSmarts Website