TechValidate Research on Verizon Advanced Communications Services

2 Charts


Verizon Advanced Communications Services Customer Research

Majority of Verizon’s Advanced Communications customers see significant improvements in the following:

Please indicate whether Verizon’s Advanced Communication Services used by your organization Significantly Improved, Improved or Did Not Improve each of the following areas:

Significantly Improved Improved Did not Improve

Customer experience
Employee productivity
Overall operational efficiency
Security & risk across business
Drive customer transformation

Verizon Advanced Communications Services Customer Research

Business Outcomes

Which of the following business outcomes has Verizon Advanced Communications Services helped you address?

Delivered better customer experiences & customer engagement
41%
Increased operational efficiency
37%
Provided flexibility, agility & increased business continuity
32%
Maintained a competitive advantage
22%
Increased employee productivity & collaboration
15%



More Research on Verizon Advanced Communications Services