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TechValidate Research on Vantiv

These pages present data that TechValidate has sourced via direct research with verified customers and users of Vantiv. TechValidate stands behind the authenticity of all published data. Learn more »



295 Customers Surveyed

2,039 Data Points Collected

113 Published TechFacts

36 Published Charts

17 Published Case Studies



Selected Research Highlights


OmniShield Customer Research

Please rate your level of agreement with the following statement:

Having Vantiv’s OmniShield Fraud solution gives us peace of mind knowing that Vantiv is monitoring fraud day and night for our institution.

Agree: 54%
Strongly agree: 28%
No Change: 13%
Disagree: 3%
Strongly disagree: 2%

Vantiv Case Study

Katharine’s Bed and Breakfast

Introduction

This case study of Katharine’s Bed and Breakfast is based on a November 2017 survey of Vantiv customers by TechValidate, a 3rd-party research service.

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Vantiv:

  • Katharine’s Bed and Breakfast chose Vantiv as a payments provider because of the ease of integration.

Results

Katharine’s Bed and Breakfast provided the following feedback about working with Vantiv:

  • Vantiv’s overall value is better than competitive payment processors.
  • Vantiv exceeded their expectations.
  • It is extremely easy to do business with Vantiv.

Vantiv Case Study

Small Business Hospitality Company attains growth and valuable benefits by working with Vantiv

Introduction

This case study of a small business hospitality company is based on an October 2017 survey of Vantiv customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I appreciate all the extra benefits of Vantiv, like the webinars and data analysis.”

“Vantiv has helped to grow our business by saving us money.”

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Vantiv:

  • The profiled company chose Vantiv as a payments provider because of a referral from friend.

Results

The surveyed company provided the following feedback about working with Vantiv:

  • It is extremely easy doing business with Vantiv.
  • Vantiv offers much better value for the price compared to other payment processors.
  • Vantiv exceeded their expectations.

OmniShield Customer Statistic

62% of surveyed organizations say Vantiv’s OmniShield Fraud solution is better when compared against other similar solutions used in the past.

62%

Vantiv Customer Testimonial

What do you like best about Vantiv?

Ease of issue resolution and payment deposits.

Whitney Kala, Accounting Manager, Freedom Tabacco

OmniShield Customer Research

How does Vantiv’s OmniShield Fraud solution compare against other similar solutions your organization might have used in the past?

Much better: 13%
Better: 49%
About the same: 36%
Worse: 0%
Much worse: 2%


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About Vantiv

Vantiv is a leading credit card processor and POS solution provider for businesses of all sizes.

Vantiv Website   Vantiv Website