TechValidate Research on Twilio

These pages present data that TechValidate has sourced via direct research with verified customers and users of Twilio. TechValidate stands behind the authenticity of all published data. Learn more »

255 Customers Surveyed

1,364 Data Points Collected

8 Published TechFacts

1 Published Case Study

Selected Research Highlights

Twilio Customer Statistic

Scaling IoT solutions with Twilio

68% of surveyed IoT organizations were able to scale the total number of devices in their solution by 75-100% when relying on Twilio IoT.

Twilio Case Study



This case study of KALYSIS is based on an August 2021 survey of Twilio customers by TechValidate, a 3rd-party research service.


The business challenge that led the profiled company to evaluate and ultimately select Twilio:

  • Managing multiple carriers in multiple regions

Use Case

  • Fleet and Asset Tracking
  • Smart Buildings and Homes
  • Smart City
  • Consumer Automotive


When asked to rate the business improvements achieved through Twilio IoT, KALYSIS said:

  • Scaled the total number of my IoT devices by 100%+
  • Increased availability of my IoT solution by 75-100%
  • Experienced faster troubleshooting of connectivity issues by 75-100%
  • Experience more control over cellular networks by 50-75%
  • Decreased operating expenses by 75-100%
  • Accelerated my time-to-market by 100%+

KALYSIS Strongly Agrees with the following statements:

  • Super SIM’s Multi-IMSI approach gives them maximum global coverage with reliable connectivity at all times
  • Twilio’s APIs enable efficiency and the ability to build predictable operations at scale
  • Bundling Twilio’s IoT connectivity with Twilio voice, video, and/or messaging products allowed us to deliver more value to our customers

Key reasons for choosing Twilio IoT:

  • Their portfolio of products outside of connectivity, such as messaging, email, voice, and video
  • Their responsive sales team and helpful customer support
  • One vendor for all communications and connectivity needs

Twilio Customer Statistic

Faster time-to-market

77% of surveyed IoT organizations rated Twilio IoT’s ease of deployment as superior compared to other vendors evaluated.


More to Explore

About Twilio

Use powerful APIs to run cross-channel campaigns that keep your customers close, while building your business globally. Twilio’s infrastructure is built for high-volume and low-latency so you can scale fast while maintaining fidelity.

Twilio Website   Twilio Website