TechValidate Research on TrustArc

Research & Alerts Case Study

State & Local Government


This case study of a state & local government is based on an August 2020 survey of Research & Alerts customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“I frequently use Research & Alerts to stay up to date on industry changes.”


The business challenges that led the profiled organization to evaluate and ultimately select Research & Alerts:

  • Spent a couple hours a day staying up to date on regulatory changes prior to using Research & Alerts.
  • The biggest challenges they faced prior to using Research & Alerts:
    • Manual research
    • Time commitment of searches
    • Visualizing important information

Use Case

The key features and functionalities of Research & Alerts that the surveyed organization found helpful:

  • ability to stay up to date with regulatory changes
  • ability to know what has changed within the last 24 hours
  • quick access charts, maps, and tables
  • regulation and topic-specific research (e.g. GDPR, CCPA, COVID)
  • up to date full global coverage that is agnostic to their legal team’s preferences


The surveyed organization achieved the following results with Research & Alerts:

  • They save a couple hours a week using Research & Alerts.

About This Data

This data was sourced directly from verified users of TrustArc by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

More Research on TrustArc