TechValidate Research on TopSpot Internet Marketing

309 TechFacts – Page 3 of 11


TopSpot Customer Satisfaction Rating

An Owner at a small business construction company would be very likely to recommend TopSpot for this reason:

Creating a website can be exhausting. It was with TopSpot’s “hand holding” and persistence, that as a team, it’s finished. We were extremely satisfied with the end results. Our clients and even competition have commented on the site.

TopSpot Customer Satisfaction Rating

An owner of a Small Business Pharmaceuticals Company would be likely to recommend TopSpot for this reason:

A professional, educated team that cares about helping the client grow their business.

TopSpot Customer Satisfaction Rating

A PR Advertising Professional at a Small Business Marketing & Advertising Company would be very likely to recommend TopSpot for this reason:

We’ve tried other agencies to partner with over the years and TopSpot is the only one who really understands B2B in manufacturing markets.

TopSpot Customer Satisfaction Rating

A Marketing Manager at a Small Business Industrial Manufacturing Company, would be very likely to recommend TopSpot for this reason:

The customer service is outstanding. We appreciate that they are always happy to answer any questions we have.

TopSpot Customer Satisfaction Rating

A Controller at a small business industrial manufacturing company would be very likely to recommend TopSpot for this reason:

Great customer service makes a difference to my company when selecting vendors. Our reps seem to really care about what they do for us and want to help Eutsler increase business.

TopSpot Customer Satisfaction Rating

A Marketing Manager (Marketing) at a small business industrial manufacturing company would be very likely to recommend TopSpot for this reason:

Superior knowledge regarding SEO, SEM, and customer service. I know I can always count on TopSpot to get back to me in a timely manner.

TopSpot Customer Satisfaction Rating

A Marketing Director (Marketing) at a small business industrial manufacturing company would be very likely to recommend TopSpot for this reason:

They do a great job and truly understand the B2B world.

TopSpot Customer Satisfaction Rating

A Marketing Professional at FOTOFAB, would be very likely to recommend TopSpot for this reason:

I have only been pleased with the entire TopSpot team. I have worked with at least 7 people in the last year and each was brilliantly talented, easy to work with, and driven.

TopSpot Internet Marketing Customer Statistic

The Importance of Visual Content

45% of those surveyed report that they are likely to click on images or videos when searching the internet for a product or service.

45%

TopSpot Internet Marketing Customer Statistic

91% of organizations confirmed they have spent more money to work with a vendor/supplier due to their outstanding customer service.

91%

TopSpot Internet Marketing Customer Statistic

79% of surveyed organizations agree that pricing information is important to them and their decision-making process when considering a potential vendor.

79%

TopSpot Internet Marketing Customer Statistic

78% of Industrial Manufacturing, Metals & Mining, and Wholesale Distribution companies expect websites today to have detailed product information/service details.

78%

TopSpot Internet Marketing Customer Statistic

83% of Industrial Manufacturing, Metals & Mining, and Wholesale Distribution organizations expect websites today to have clear contact information.

83%

TopSpot Internet Marketing Customer Statistic

72% of Industrial Manufacturing, Metals & Mining, and Wholesale Distribution companies expect websites today to have search engine optimization.

72%

TopSpot Internet Marketing Customer Statistic

61% of Industrial Manufacturing, Metals & Mining, and Wholesale Distribution organizations expect websites today to have an internal site search.

61%

TopSpot Internet Marketing Customer Statistic

78% of surveyed organizations expect websites today to have detailed product/service information.

78%

TopSpot Internet Marketing Customer Statistic

82% of those surveyed expect websites today to have clear contact information.

82%

TopSpot Internet Marketing Customer Statistic

64% of those surveyed stated that they expect websites today to have an internal site search.

64%

TopSpot Internet Marketing Customer Statistic

90% of surveyed customers use search engines first when looking for a potential supplier.

90%

TopSpot Internet Marketing Customer Statistic

91% of surveyed companies confirmed they have spent more money to work with a vendor/supplier due to their outstanding customer service.

91%

TopSpot Internet Marketing Customer Statistic

100% of surveyed organizations are likely to recommend a company due to outstanding service.

100%

TopSpot Internet Marketing Customer Testimonial

We have seen a significant increase in our website traffic and prospective clients filling out contact forms asking us to contact them.

Owner, Small Business Construction Company

TopSpot Internet Marketing Customer Satisfaction Rating

An Owner at a small business industrial manufacturing company would be very likely to recommend TopSpot Internet Marketing for this reason:

They are patient enough to work with a small company that is slow to forward information for the website due to time constraints. They worked with me to understand how important a good website is to draw in new customers. The product looks and works professionally.

TopSpot Internet Marketing Customer Statistic

97% of those surveyed stated that they are likely to tell others after having a great customer experience with a vendor/supplier.

97%

TopSpot Internet Marketing Customer Statistic

81% of those surveyed stated that they are likely to tell others after having a bad customer experience with a vendor/supplier.

81%

TopSpot Internet Marketing Customer Statistic

93% of surveyed customers find it important that the websites they visit are mobile friendly.

93%

TopSpot Internet Marketing Customer Statistic

40% of those surveyed said that they are likely to click on maps when searching the internet for a product or service.

40%

TopSpot Internet Marketing Customer Statistic

88% of those surveyed report that they are likely to click on organic results when searching the internet for a product or service.

88%

TopSpot Internet Marketing Customer Testimonial

TopSpot built and continues to help maintain our website; provides reporting; make suggestions for changes; they always thinking about user experience.

Marketing Professional, Medium Enterprise Industrial Manufacturing Company

TopSpot Internet Marketing Customer Testimonial

TopSpot has directed visits to our website by PPC advertising and search engine optimization, therefore improving our presence and increasing the number of leads that come through the website.

Sales Executive, Medium Enterprise Computer Software Company




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