TechValidate Research on TopSpot Internet Marketing

297 TechFacts – Page 1 of 10


TopSpot Internet Marketing Customer Statistic

88% of surveyed organizations have utilized video to view online facility tours throughout their buying process more often or just as often as in previous years.

88%

TopSpot Internet Marketing Customer Statistic

95% of surveyed organizations stated that they have viewed product demos throughout their buying process more often or just as often as in previous years.

95%

TopSpot Internet Marketing Customer Statistic

When considering a potential vendor, 78% of surveyed customers agree that pricing or technical information content is important to them and their decision-making process.

78%

TopSpot Internet Marketing Customer Statistic

78% of surveyed industrial customers chose TopSpot’s knowledge and experience in an industrial/B2B space as the unique approach that led them to choose to work with TopSpot.

78%

TopSpot Internet Marketing Customer Statistic

When contacting a potential supplier/vendor over the phone, 54% of surveyed customers typically wait on hold before abandoning the call for no more than 1 minute.

54%

TopSpot Internet Marketing Customer Statistic

96% of surveyed customers that work in industrial industries believe it is important that the businesses they are considering have content that specifically addresses their industry’s needs when sourcing a new vendor/supplier.

96%

TopSpot Internet Marketing Customer Statistic

88% of customers are more likely to recommend a company due to great product.

88%

TopSpot Internet Marketing Customer Statistic

39% of customers are more likely to recommend a company due to great price.

39%

TopSpot Customer Statistic

66% of surveyed customers in B2B industries use Facebook on a weekly basis.

66%

TopSpot Customer Statistic

Be Where Your Audience Is

62% of surveyed customers use Amazon on a weekly basis.

62%

TopSpot Internet Marketing Customer Statistic

69% of surveyed organizations confirmed that they are very likely to continue to participate in virtual events in a post COVID world.

69%

TopSpot Internet Marketing Customer Statistic

Virtual Events Are Here to Stay

92% of surveyed organizations confirmed that they are at least somewhat likely to continue to participate in virtual events in a post COVID world.

92%

TopSpot Internet Marketing Customer Statistic

Switching Gears in 2020

89% of surveyed organizations have experienced at least somewhat of a change to their business goals since the beginning of the year due to COVID-19.

89%

TopSpot Internet Marketing Customer Statistic

77% of industrial customers expect websites today to have detailed product information/service details.

77%

TopSpot Internet Marketing Customer Statistic

81% of surveyed organizations have used video conferencing for sales calls throughout their buying process more often than last year.

81%

TopSpot Internet Marketing Customer Statistic

92% of surveyed organizations confirmed that they were deemed an essential business by state or local guidelines and able to remain physically open throughout the first half of 2020.

92%

TopSpot Internet Marketing Customer Satisfaction Rating

A Senior Executive at a small business industrial manufacturing company, would be likely to recommend TopSpot Internet Marketing for this reason:

The folks we have worked with this thus far have been very professional and seem genuinely interested in helping us improve and grow.

TopSpot Internet Marketing Customer Satisfaction Rating

Dick Darraugh, an Owner at Component and Device Sales, Inc., would be likely to recommend TopSpot Internet Marketing for this reason:

I’m in the website development stage and the TEAM has been diligent and proactive to meet on weekly calls and keep things moving forward!

TopSpot Internet Marketing Customer Satisfaction Rating

An Operations Manager at a small business industrial manufacturing company, would be very likely to recommend TopSpot Internet Marketing for this reason:

My Team is very professional and great on follow-through from month to month. They’ve become an integral part of our sales and marketing efforts.

TopSpot Internet Marketing Customer Satisfaction Rating

An Owner at a small business industrial manufacturing company, would be very likely to recommend TopSpot Internet Marketing for this reason:

TopSpot is very professional and our business has grown tremendously due to their efforts.

TopSpot Internet Marketing Customer Satisfaction Rating

A Senior Executive at a Medium Enterprise Industrial Manufacturing Company, would be very likely to recommend TopSpot Internet Marketing for this reason:

I trust and respect the expertise and advice given, and the response to action is prompt. Also, TopSpot is pretty easy to work with.

I really like that TopSpot serves a B2B Industrial segment that fits us well. I would not feel another provider would be as relatable to my needs if they were serving a much wider market.

TopSpot Internet Marketing Customer Satisfaction Rating

A social media manager at a small business professional services company, would be very likely to recommend TopSpot Internet Marketing for this reason:

TopSpot is very hands-on and great at communicating with us and offering great ideas to help grow our business.

TopSpot Internet Marketing Customer Satisfaction Rating

A Marketing Professional at a small business industrial manufacturing company, would be very likely to recommend TopSpot Internet Marketing for this reason:

TopSpot is very thorough with their SEO approach and gives great insight on each monthly call on how to improve our program.

TopSpot Internet Marketing Customer Satisfaction Rating

A Marketing Director at small business energy & utilities company, would be very likely to recommend TopSpot Internet Marketing for this reason:

I love that I have a team with individual specialties to take care of my account. Each team member contributes something unique.

TopSpot Internet Marketing Customer Statistic

The Importance of Content

96% of surveyed customers believe it is important that the vendor/suppliers they are considering have content that specifically addresses their industry’s needs.

96%

TopSpot Internet Marketing Customer Statistic

User-Focused Content

97% of surveyed customers believe it is important that the businesses they are considering have content that specifically addresses their industry’s needs when sourcing a new vendor/supplier.

97%

TopSpot Internet Marketing Customer Testimonial

TopSpot has assisted with developing our online presence through PPC campaigns, as well as working with me to optimize our website. I am the ‘Lone Marketing Ranger’ here at my company, so having my TopSpot team to collaborate with on website updates, content and campaigns is a huge asset.

Marketing Professional, Small Business Energy & Utilities Company

TopSpot Internet Marketing Customer Testimonial

Our partnership with TopSpot has kept our business relevant in the world of online marketing and the leads generated and eventual business generated from the programs we run are what keep us viable in the market. Without the work we do with TopSpot, our business would certainly be much smaller than it is today.

CEO, Small Business Wholesale Distribution Company

TopSpot Internet Marketing Customer Testimonial

In the past 12 years of business, we have experienced over 12% annual growth. We attribute much of that to the marketing assistance we’ve received from TopSpot.

CEO, Small Business Industrial Manufacturing Company

TopSpot Internet Marketing Customer Statistic

93% of customers are more likely to recommend a company due to outstanding service.

93%



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