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TechValidate Research on Thomson Reuters Small Law Firm

These pages present data that TechValidate has sourced via direct research with verified customers and users of Thomson Reuters Small Law Firm. TechValidate stands behind the authenticity of all published data. Learn more »



1,559 Customers Surveyed

14,140 Data Points Collected

12 Published TechFacts

4 Published Charts

2 Published Case Studies



Selected Research Highlights


Westlaw Customer Satisfaction Rating

An Attorney at a small business legal company would be very likely to recommend Westlaw for this reason:

I’ve always found Westlaw much easier to navigate than other research databases.

Thomson Reuters Practical Law Case Study

Kleinbard

Introduction

This case study of Kleinbard is based on a February 2018 survey of Thomson Reuters Practical Law customers by TechValidate, a 3rd-party research service.

“It gives me a starting place. I have confidence going into drafting.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Thomson Reuters Practical Law:

  • Practical Law is described in the following ways:
    • Improves productivity
    • Is trustworthy
    • Is time-saving

Use Case

The key features and functionalities of Thomson Reuters Practical Law that the surveyed company uses:

  • Top purchasing drivers for subscribing to Practical Law:
    • Their reputation for improving client service
    • Their depth of content
    • Their reputation for improving productivity
  • Uses Practical Law.
  • Mainly does mostly transactional work.
  • Primarily practices in corporate and M&A.
  • Components most used:
    • Standard Documents
    • State Q&A
    • Tool Kits

Results

The surveyed company achieved the following results with Thomson Reuters Practical Law:

  • Practical Law is described in the following ways:
    • Improves productivity
    • Is trustworthy
    • Is time-saving
  • Saves 5 – 10 hours each month using Practical Law or Practical Law Connect.
  • Benefits realized as a result of implementing Practical Law or Practical Law Connect:
    • Improved efficiency
    • Reduced risks of errors
    • Experienced higher confidence in decisions
    • Increased productivity
    • Experienced higher client satisfaction

Westlaw Customer Testimonial

Having access to recent cases, statutes and other resources allow me to be more productive and to expedite the turnaround time for my briefs.

Small Law Firm Attorney

Thomson Reuters Practical Law Case Study

Gilmartin Law Firm

Introduction

This case study of Gilmartin Law Firm is based on a February 2018 survey of Thomson Reuters Practical Law customers by TechValidate, a 3rd-party research service.

“As a solo, I don’t have a firm that has a repository of standard documents and forms. Practical Law fills that role and the notes provided are invaluable to ensure that the terms are customized to my clients’ particular needs!”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Thomson Reuters Practical Law:

  • Practical Law is described in the following ways:
    • Improves productivity
    • Is trustworthy
    • Is time-saving
    • Is user-friendly

Use Case

The key features and functionalities of Thomson Reuters Practical Law that the surveyed company uses:

  • Top purchasing drivers for subscribing to Practical Law:
    • Their reputation for improving client service
    • Their value
    • Their depth of content
    • Their reputation for improving productivity
  • Uses Practical Law.
  • Mainly does a mix of transactional and litigation work.
  • Primarily practices in commercial Transactions.
  • Components most used:
    • Practice Notes
    • Standard Clauses
    • Standard Documents
    • State Q&A
    • Tool Kits

Results

The surveyed company achieved the following results with Thomson Reuters Practical Law:

  • Practical Law is described in the following ways:
    • Improves productivity
    • Is trustworthy
    • Is time-saving
    • Is user-friendly
  • Saves > 15 hours each month using Practical Law or Practical Law Connect.
  • Benefits realized as a result of implementing Practical Law or Practical Law Connect:
    • Improved efficiency
    • Reduced risks of errors
    • Experienced higher confidence in decisions
    • Increased productivity
    • Experienced higher client satisfaction

Firm Central Customer Research

What area(s) of law does your firm practice?

Civil Litigation Law
78%
Family Law
48%
Real Estate Law
48%
Personal Injury Law
39%
Will and Estates Law
39%
Criminal Law
30%
Business Formation and Compliance Law
17%
Elder Law
13%
Employment / Labor Law
9%
Administrative Law
4%
Government Law
4%
Bankruptcy Law
0%
Immigration Law
0%
In-House Council
0%
Intellectual Property
0%
Other
17%

Thomson Reuters Firm Central Customer Research

Please mark not needed, nice to have, or must have for the following features:

Must Have Nice to Have Not Needed
Chart of Accounts

82%

0%

18%

Accounts Receivable

91%

0%

9%

Accounts Payable

73%

9%

18%

Trust Accounting

91%

9%

0%

Journal Entries

73%

18%

9%

Financial Accounts

80%

10%

10%

Check Printing

64%

18%

18%

Printing and Filing 1099 Forms

55%

27%

18%

Bank Account Reconciliation

64%

9%

27%

Live Bank or Financial Account Connection

55%

18%

27%

Third-Party Accountant Access to Financial Data

73%

9%

18%

Additional Security Permissions

73%

18%

9%

Export Data in QuickBooks Format

55%

18%

27%

Financial Dashboard

64%

27%

9%



More to Explore



About Thomson Reuters Small Law Firm

Leading workflow solutions for small law firms including tools and services for practice management, professional development, litigation and legal research.

Thomson Reuters Small Law Firm Website   Thomson Reuters Website