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TechValidate Research on Thomson Reuters Small Law Firm

These pages present data that TechValidate has sourced via direct research with verified customers and users of Thomson Reuters Small Law Firm. TechValidate stands behind the authenticity of all published data. Learn more »



1,486 Customers Surveyed

13,658 Data Points Collected

10 Published TechFacts

2 Published Charts

2 Published Case Studies



Selected Research Highlights


Thomson Reuters Practical Law Customer Testimonial

As a solo, I don’t have a firm that has a repository of standard documents and forms. Practical Law fills that role and the notes provided are invaluable to ensuring that terms are customized to my clients’ particular needs!

Meg Gilmartin, Attorney, Glimartin Law Firm

Thomson Reuters Westlaw Customer Testimonial

It gives me, a solo-small firm lawyer, the ability to compete with the big firms.

Robert L Wyatt, Attorney, Robert L Wyatt IV

Thomson Reuters Practical Law Case Study

Kleinbard

Introduction

This case study of Kleinbard is based on a February 2018 survey of Thomson Reuters Practical Law customers by TechValidate, a 3rd-party research service.

“It gives me a starting place. I have confidence going into drafting.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Thomson Reuters Practical Law:

  • Practical Law is described in the following ways:
    • Improves productivity
    • Is trustworthy
    • Is time-saving

Use Case

The key features and functionalities of Thomson Reuters Practical Law that the surveyed company uses:

  • Top purchasing drivers for subscribing to Practical Law:
    • Their reputation for improving client service
    • Their depth of content
    • Their reputation for improving productivity
  • Uses Practical Law.
  • Mainly does mostly transactional work.
  • Primarily practices in corporate and M&A.
  • Components most used:
    • Standard Documents
    • State Q&A
    • Tool Kits

Results

The surveyed company achieved the following results with Thomson Reuters Practical Law:

  • Practical Law is described in the following ways:
    • Improves productivity
    • Is trustworthy
    • Is time-saving
  • Saves 5 – 10 hours each month using Practical Law or Practical Law Connect.
  • Benefits realized as a result of implementing Practical Law or Practical Law Connect:
    • Improved efficiency
    • Reduced risks of errors
    • Experienced higher confidence in decisions
    • Increased productivity
    • Experienced higher client satisfaction

Westlaw Customer Research

Top 3 attributes our customers associate with Westlaw

Which of the following would you use to describe Westlaw?

Time-saving
70%
User-friendly
66%
Trustworthy
59%

Firm Central Reporting Customer Research

What do you like best regarding the new Firm Central Reporting Enhancements?

The ability to customize the data before exporting
63%
All of the above
50%
The additional delivery options including PDF. XLS, CSV, Word, PowerPoint, and XML
50%
Visual dashboard for real time view of financial performance
50%
Ease of use of the new reporting functionality
38%
The ability to better track performance metrics
38%

Thomson Reuters Practical Law Case Study

Gilmartin Law Firm

Introduction

This case study of Gilmartin Law Firm is based on a February 2018 survey of Thomson Reuters Practical Law customers by TechValidate, a 3rd-party research service.

“As a solo, I don’t have a firm that has a repository of standard documents and forms. Practical Law fills that role and the notes provided are invaluable to ensure that the terms are customized to my clients’ particular needs!”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Thomson Reuters Practical Law:

  • Practical Law is described in the following ways:
    • Improves productivity
    • Is trustworthy
    • Is time-saving
    • Is user-friendly

Use Case

The key features and functionalities of Thomson Reuters Practical Law that the surveyed company uses:

  • Top purchasing drivers for subscribing to Practical Law:
    • Their reputation for improving client service
    • Their value
    • Their depth of content
    • Their reputation for improving productivity
  • Uses Practical Law.
  • Mainly does a mix of transactional and litigation work.
  • Primarily practices in commercial Transactions.
  • Components most used:
    • Practice Notes
    • Standard Clauses
    • Standard Documents
    • State Q&A
    • Tool Kits

Results

The surveyed company achieved the following results with Thomson Reuters Practical Law:

  • Practical Law is described in the following ways:
    • Improves productivity
    • Is trustworthy
    • Is time-saving
    • Is user-friendly
  • Saves > 15 hours each month using Practical Law or Practical Law Connect.
  • Benefits realized as a result of implementing Practical Law or Practical Law Connect:
    • Improved efficiency
    • Reduced risks of errors
    • Experienced higher confidence in decisions
    • Increased productivity
    • Experienced higher client satisfaction


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About Thomson Reuters Small Law Firm

Leading workflow solutions for small law firms including tools and services for practice management, professional development, litigation and legal research.

Thomson Reuters Small Law Firm Website   Thomson Reuters Website