TechValidate Research on E*TRADE Advisor Services

These pages present data that TechValidate has sourced via direct research with verified customers and users of E*TRADE Advisor Services. TechValidate stands behind the authenticity of all published data. Learn more »



318 Customers Surveyed

3,020 Data Points Collected

60 Published TechFacts

41 Published Charts

7 Published Case Studies



Selected Research Highlights


E*TRADE Advisor Services Customer Research

How much of your staff is dedicated full-time to managing your practice’s technology?

0
35%
1
29%
2-3
12%
4-5
1%
5+
4%
We outsource technology management
14%

E*TRADE Advisor Services Case Study

Michael MacDonald Financial Management

Introduction

This case study of Michael MacDonald Financial Management is based on a May 2017 survey of E*TRADE Advisor Services customers by TechValidate, a 3rd-party research service.

“Allows focus, which leads to efficiency.”

“You are good people, doing great work, allowing to do the best I can for my clients. Allowing them to live well, and having a blast doing it.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select E*TRADE Advisor Services:

  • Had the following criteria for a custodian software prior to working with E*TRADE Advisor Services:
    • Faster, more efficient trade execution
    • Easier model management
    • Better account management (reporting, fees, etc.)
    • A better service model
    • A partner who was not a competitor
  • Realized the following benefits from using the E*TRADE Advisor Services platform:
    • Multiple strategies/models in a single account
    • More efficient trade execution
    • More efficient account management
    • Greater scalability in their business
    • Better service and support

Use Case

The key features and functionalities of E*TRADE Advisor Services that the surveyed company uses:

  • Agrees the following are the most valuable features of the E*TRADE Advisor Services platform:
    • Multiple models/strategies in a single account
    • Faster, more efficient trade execution
    • Better account management (e.g. reporting, fee billing, etc.)
    • A non-competitive partnership (no retail business)
    • A dedicated relationship manager
  • Strongly agree that the E*TRADE Advisor Services platform has helped them provide a better client experience.

Results

The surveyed company achieved the following results with E*TRADE Advisor Services:

  • Evaluated the following vendors before purchasing E*TRADE Advisor Services:
    • TD Ameritrade
    • Pershing
    • SEI
  • Increased business operations efficiency by 41%-50% since switching to E*TRADE Advisor Services.
  • Saves 8 to 16 hours per month by using the E*TRADE Advisor Services platform.

E*TRADE Advisor Services Case Study

St. Louis Financial Planners

Introduction

This case study of St. Louis Financial Planners is based on a May 2017 survey of E*TRADE Advisor Services customers by TechValidate, a 3rd-party research service.

“The ability to add new strategies for my clients. Ability to trade ETF’s with fractional shares.”

“Having a partner to help me solve issues.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select E*TRADE Advisor Services:

  • Had the following criteria for a custodian software prior to working with E*TRADE Advisor Services:
    • Easier model management
  • Evaluated the following vendors before purchasing E*TRADE Advisor Services:
    • TD Ameritrade
    • Charles Schwab
    • Fidelity

Use Case

The key features and functionalities of E*TRADE Advisor Services that the surveyed company uses:

  • Agrees the following are the most valuable features of the E*TRADE Advisor Services platform:
    • Multiple models/strategies in a single account
    • A dedicated relationship manager
  • Strongly agree that the E*TRADE Advisor Services platform has helped them provide a better client experience.

Results

The surveyed company achieved the following results with E*TRADE Advisor Services:

  • Realized the following benefits from using the E*TRADE Advisor Services platform:
    • Multiple strategies/models in a single account
    • Better service and support
  • Increased business operations efficiency by more than 40% since switching to E*TRADE Advisor Services.
  • Saves 17 to 25 hours per month by using the E*TRADE Advisor Services platform.

E*TRADE Advisor Services Customer Research

What technology solutions do you currently use to scale your business and enhance profitability?

CRM
71%
Portfolio management
62%
Financial Planning
56%
Account aggregation
48%
Investment research
48%
Risk profiling and analysis
41%
Proposal generation
24%
Third-party money management
23%
Digital trading/advice (robo)
8%

E*TRADE Advisor Services Customer Testimonial

Trading on the E*TRADE Advisor Services platform is more efficient among model portfolios. We appreciate how E*TRADE Advisor Services gives us one point of contact for all our questions.

James Titus, President, Titus Financial

E*TRADE Advisor Services Customer Statistic

43% of surveyed RIAs cite incomplete/inadequate integration as the most challenging obstacle in using technology.

43%


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About E*TRADE Advisor Services

E*TRADE Advisor Services is the largest independent RIA custodian in the nation providing trading technology and back-office services to registered investment advisors. The technology platform provides unique benefits to RIAs including state-of-the-art, high-efficiency trading, specialized back office support for advisors who sell through representatives, a flexible, complete fee management program, and customized personal service.

E*TRADE Advisor Services Website   E*TRADE Advisor Services Website