Menu

TechValidate Research on TCA by E*TRADE

These pages present data that TechValidate has sourced via direct research with verified customers and users of TCA by E*TRADE. TechValidate stands behind the authenticity of all published data. Learn more »



318 Customers Surveyed

3,020 Data Points Collected

49 Published TechFacts

41 Published Charts

7 Published Case Studies



Selected Research Highlights


TCA by E*TRADE Case Study

Royal Financial

Introduction

This case study of Royal Financial is based on a May 2017 survey of TCA by E*TRADE customers by TechValidate, a 3rd-party research service.

“Model management and trading is easier.”

“Better customer service for me.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TCA by E*TRADE:

  • Had the following criteria for a custodian software prior to working with TCA:
    • Easier model management
    • Better account management (reporting, fees, etc.)
    • A better service model
    • A partner who was not a competitor
  • Realized the following benefits from using the TCA platform:
    • Multiple strategies/models in a single account
    • More efficient account management
    • Greater scalability in their business
    • Better service and support

Use Case

The key features and functionalities of Trust Company of America that the surveyed company uses:

  • Agrees the following are the most valuable features of the TCA platform:
    • Multiple models/strategies in a single account
    • Faster, more efficient trade execution
    • A non-competitive partnership (no retail business)
    • A dedicated relationship manager
  • Agree that the TCA platform has helped them provide a better client experience.

Results

The surveyed company achieved the following results with TCA by E*TRADE:

  • Evaluated the following vendors before purchasing TCA:
    • TD Ameritrade
    • Pershing
    • SEI
  • Increased business operations efficiency by 21%-30% since switching to TCA.
  • Saves 8 to 16 hours per month by using the TCA platform.

TCA by E*TRADE Customer Statistic

35% of surveyed advisors report having no one on staff dedicated full-time to managing their business’s technology.

35%

TCA by E*TRADE Customer Research

Most Challenging Obstacles Advisors Report in Using Technology with Their Businesses

What are your most challenging obstacles in using technology with your business?

Incomplete/inadequate integration
43%
Not able to use the technology to its fullest capacity
41%
Insufficient staff time available to fully implement solution
36%
Inability to customize technology to my needs
35%
Overpromised features that don’t deliver
26%
Not having the knowledge of the tools I need
25%
Lacking of available training for staff/lack of vendor support
24%
Other
7%

TCA by E*TRADE Customer Research

Benefits Advisors Report Getting From Their Current Technology

What benefits are you experiencing from your current technology?

Greater efficiency in accomplishing tasks
66%
Improved client experience
60%
Better compliance with regulatory requirements
44%
More time to spend with clients
38%
We can compete better in the marketplace
32%
Greater profitability
18%
None/does not apply
7%

TCA by E*TRADE Customer Testimonial

The ease of running model portfolios at TCA is tremendous. Trading and rebalancing is so easy.

Rollyn Wild, Chief Executive Officer, Advisers Investment Management

TCA by E*TRADE Case Study

Jackson Private Wealth Management

Introduction

This case study of Jackson Private Wealth Management is based on a May 2017 survey of TCA by E*TRADE customers by TechValidate, a 3rd-party research service.

“The TCA platform enables us to make one omnibus trade at the model level that adjusts all our clients’ accounts at once.”

“The TCA support staff provides us with a single point of contact who knows our business inside and out.”
— Scott Jackson, Jackson Private Wealth Management

Challenges

  • Jackson Private Wealth Management reports evaluating and ultimately selecting the TCA platform as a result of these benefits:
    • Multiple strategies / models in a single account
    • More efficient trade execution
    • More efficient account management
    • Greater scalability in its business
    • Better service and support

Use Case

  • Jackson Private Wealth Management reports that the most valuable features of the TCA platform include:
    • A non-competitive partnership (no retail business)
    • A dedicated relationship manager
  • Jackson Private Wealth Management strongly agrees that the TCA platform has helped them provide a better client experience.

Results

Jackson Private Wealth Management achieved the following results with TCA by E*TRADE:

  • Evaluated the following custodian before selecting TCA:
    • TradePMR
  • Jackson Private Wealth Management increased operational efficiency by more than 50% since switching to TCA.
  • Jackson Private Wealth Management reports saving more than 30 hours per month by using the TCA platform.


More to Explore



About TCA by E*TRADE

TCA by E*TRADE is the largest independent RIA custodian in the nation providing trading technology and back office services to registered investment advisors. The technology platform provides unique benefits to RIAs including state-of-the-art, high-efficiency trading, specialized back office support for advisors who sell through representatives, a flexible, complete fee management program, and customized personal service.

TCA by E*TRADE Website   TCA by E*TRADE Website