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TechValidate Research on TCA by E*TRADE

These pages present data that TechValidate has sourced via direct research with verified customers and users of TCA by E*TRADE. TechValidate stands behind the authenticity of all published data. Learn more »



318 Customers Surveyed

3,020 Data Points Collected

49 Published TechFacts

41 Published Charts

7 Published Case Studies



Selected Research Highlights


TCA by E*TRADE Customer Research

What technology solutions do you currently use to scale your business and enhance profitability?

CRM
71%
Portfolio management
62%
Financial Planning
56%
Account aggregation
48%
Investment research
48%
Risk profiling and analysis
41%
Proposal generation
24%
Third-party money management
23%
Digital trading/advice (robo)
8%
Other
3%

TCA by E*TRADE Case Study

St. Louis Financial Planners, Inc.

Introduction

This case study of St. Louis Financial Planners, Inc. is based on a May 2017 survey of TCA by E*TRADE customers by TechValidate, a 3rd-party research service.

“The ability to add new strategies for my clients. Ability to trade ETF’s with fractional shares.”

“Having a partner to help me solve issues.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TCA by E*TRADE:

  • Had the following criteria for a custodian software prior to working with TCA:
    • Easier model management
  • Evaluated the following vendors before purchasing TCA:
    • TD Ameritrade
    • Charles Schwab
    • Fidelity

Use Case

The key features and functionalities of TCA by E*TRADE that the surveyed company uses:

  • Agrees the following are the most valuable features of the TCA platform:
    • Multiple models/strategies in a single account
    • A dedicated relationship manager
  • Strongly agree that the TCA platform has helped them provide a better client experience.

Results

The surveyed company achieved the following results with TCA by E*TRADE:

  • Realized the following benefits from using the TCA platform:
    • Multiple strategies/models in a single account
    • Better service and support
  • Increased business operations efficiency by more than 40% since switching to TCA.
  • Saves 17 to 25 hours per month by using the TCA platform.

TCA by E*TRADE Customer Research

Technology Solutions Advisors Currently Use to Scale Their Businesses and Enhance Profitability

(Respondents could choose multiple technologies)

CRM
70%
Portfolio management
64%
Financial Planning
57%
Account aggregation
50%
Investment research
48%
Risk profiling and analysis
41%
Proposal generation
25%
Third-party money management
21%
Digital trading/advice (robo)
8%
Other
3%

TCA by E*TRADE Case Study

Michael MacDonald Financial Management

Introduction

This case study of N/A is based on a May 2017 survey of TCA by E*TRADE customers by TechValidate, a 3rd-party research service.

“Allows focus, which leads to efficiency.”

“You are good people, doing great work, allowing to do the best I can for my clients. Allowing them to live well, and having a blast doing it.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TCA by E*TRADE:

  • Had the following criteria for a custodian software prior to working with TCA:
    • Faster, more efficient trade execution
    • Easier model management
    • Better account management (reporting, fees, etc.)
    • A better service model
    • A partner who was not a competitor
  • Realized the following benefits from using the TCA platform:
    • Multiple strategies/models in a single account
    • More efficient trade execution
    • More efficient account management
    • Greater scalability in their business
    • Better service and support

Use Case

The key features and functionalities of TCA by E*TRADE that the surveyed company uses:

  • Agrees the following are the most valuable features of the TCA platform:
    • Multiple models/strategies in a single account
    • Faster, more efficient trade execution
    • Better account management (e.g. reporting, fee billing, etc.)
    • A non-competitive partnership (no retail business)
    • A dedicated relationship manager
  • strongly agree that the TCA platform has helped them provide a better client experience.

Results

The surveyed company achieved the following results with TCA by E*TRADE:

  • Evaluated the following vendors before purchasing TCA:
    • TD Ameritrade
    • Pershing
    • SEI
  • Increased business operations efficiency by 41%-50% since switching to TCA.
  • Saves 8 to 16 hours per month by using the TCA platform.

TCA by E*TRADE Customer Testimonial

Trading on the TCA by E*TRADE platform is more efficient among model portfolios. And we appreciate how TCA gives us one point of contact for all our questions.

James Titus, President, Titus Financial

TCA by E*TRADE Customer Testimonial

The improved trade execution in managing our portfolios has significantly reduced our internal time. A trade that takes 10 minutes at TCA takes one hour at TD. Also, we do not have to spend time billing the clients at TCA – it is automatic. And for retirement plan accounts, TCA prepares the 1099s, while other custodians do not.

Ronald Gross, Chief Executive Officer, MGO Investment Advisors



More to Explore



About TCA by E*TRADE

TCA by E*TRADE is the largest independent RIA custodian in the nation providing trading technology and back office services to registered investment advisors. The technology platform provides unique benefits to RIAs including state-of-the-art, high-efficiency trading, specialized back office support for advisors who sell through representatives, a flexible, complete fee management program, and customized personal service.

TCA by E*TRADE Website   TCA by E*TRADE Website