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TechValidate Research on TCA by E*TRADE

These pages present data that TechValidate has sourced via direct research with verified customers and users of TCA by E*TRADE. TechValidate stands behind the authenticity of all published data. Learn more »



318 Customers Surveyed

3,020 Data Points Collected

49 Published TechFacts

41 Published Charts

7 Published Case Studies



Selected Research Highlights


TCA by E*TRADE Customer Statistic

70% of surveyed advisors report greater efficiency in accomplishing tasks is the primary benefit of their current technology.

70%

TCA by E*TRADE Customer Research

When looking for new technology solutions to implement, what is the most important?

Ease of integration with other platforms I use
49%
Ease of use
28%
Cost
15%
Customer support from tech vendor
3%
Other
5%

TCA by E*TRADE Customer Research

What areas of inefficiency your firm is currently working on?

Business development/new sales
43%
Document management
33%
Investment management (trading, rebalancing, model management, etc.)
31%
Small account management
28%
Account management (reporting, fee billing, cash management, etc.)
27%
We are not currently working on any areas of inefficiency
8%

TCA by E*TRADE Customer Testimonial

I value TCA’s accessibility and entrepreneurial spirit. I’m always able to reach a human being for help with a question or a suggestion for future improvements. I appreciate that I have a voice.

Brandon Crabb, Portfolio Manager, Red Sky Capital Management

TCA by E*TRADE Case Study

St. Louis Financial Planners, Inc.

Introduction

This case study of St. Louis Financial Planners, Inc. is based on a May 2017 survey of TCA by E*TRADE customers by TechValidate, a 3rd-party research service.

“The ability to add new strategies for my clients. Ability to trade ETF’s with fractional shares.”

“Having a partner to help me solve issues.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TCA by E*TRADE:

  • Had the following criteria for a custodian software prior to working with TCA:
    • Easier model management
  • Evaluated the following vendors before purchasing TCA:
    • TD Ameritrade
    • Charles Schwab
    • Fidelity

Use Case

The key features and functionalities of TCA by E*TRADE that the surveyed company uses:

  • Agrees the following are the most valuable features of the TCA platform:
    • Multiple models/strategies in a single account
    • A dedicated relationship manager
  • Strongly agree that the TCA platform has helped them provide a better client experience.

Results

The surveyed company achieved the following results with TCA by E*TRADE:

  • Realized the following benefits from using the TCA platform:
    • Multiple strategies/models in a single account
    • Better service and support
  • Increased business operations efficiency by more than 40% since switching to TCA.
  • Saves 17 to 25 hours per month by using the TCA platform.

TCA by E*TRADE Case Study

Strategic Equity Management

Introduction

This case study of Strategic Equity Management is based on a May 2017 survey of TCA by E*TRADE customers by TechValidate, a 3rd-party research service.

“Multiple models in one account make the daily management far more efficient.”

“The ability to speak to the same team and actually feel like our voice is heard.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TCA by E*TRADE:

  • Had the following criteria for a custodian software prior to working with TCA:
    • Easier model management
    • Better account management (reporting, fees, etc.)
    • A better service model
    • A partner who was not a competitor
  • Realized the following benefits from using the TCA platform:
    • Multiple strategies/models in a single account
    • More efficient trade execution
    • More efficient account management
    • Greater scalability in their business
    • Better service and support

Use Case

The key features and functionalities of TCA by E*TRADE that the surveyed company uses:

  • Agrees the following are the most valuable features of the TCA platform:
    • Multiple models/strategies in a single account
    • Better account management (e.g. reporting, fee billing, etc.)
    • A non-competitive partnership (no retail business)
    • A dedicated relationship manager
  • agree that the TCA platform has helped them provide a better client experience.

Results

The surveyed company achieved the following results with TCA by E*TRADE:

  • Evaluated the following vendors before purchasing TCA:
    • TD Ameritrade
    • Charles Schwab
  • Increased business operations efficiency by up to 10% since switching to TCA.
  • Saves up to 8 hours per month by using the TCA platform.


More to Explore



About TCA by E*TRADE

TCA by E*TRADE is the largest independent RIA custodian in the nation providing trading technology and back office services to registered investment advisors. The technology platform provides unique benefits to RIAs including state-of-the-art, high-efficiency trading, specialized back office support for advisors who sell through representatives, a flexible, complete fee management program, and customized personal service.

TCA by E*TRADE Website   TCA by E*TRADE Website