TechValidate Research on E*TRADE Advisor Services

These pages present data that TechValidate has sourced via direct research with verified customers and users of E*TRADE Advisor Services. TechValidate stands behind the authenticity of all published data. Learn more »



318 Customers Surveyed

3,020 Data Points Collected

60 Published TechFacts

41 Published Charts

7 Published Case Studies



Selected Research Highlights


E*TRADE Advisor Services Customer Testimonial

Partnering with E*TRADE Advisor Services has saved my office over 6 hours per week in trading time.

James Titus, President, Titus Financial

E*TRADE Advisor Services Case Study

Reservoir Financial

Introduction

This case study of Reservoir Financial is based on a May 2017 survey of E*TRADE Advisor Services customers by TechValidate, a 3rd-party research service.

“The E*TRADE Advisor Services platform has enabled me to switch from having all custom portfolios to using models. This efficiency has helped me take action faster in client accounts. It also allows me to have discretion within accounts so I can take action without calling clients first, and we value E*TRADE Advisor Services’ reporting features. Previously, we had spent a lot of time manually producing quarterly reports.”

“E*TRADE Advisor Services is responsive to my feedback. They quickly make my suggested improvements to their system and we appreciate that there is a dedicated rep helping us.”

Challenges

  • Reservoir Financial evaluated other custodians and ultimately selected E*TRADE Advisor Services because it was looking for:
    • Faster, more efficient trade execution
    • Easier model management
    • Better account management (reporting, fees, etc.)
    • A better service model
  • Since switching to E*TRADE Advisor Services, Reservoir Financial reports benefiting most from:
    • More efficient trade execution
    • Greater scalability of its business

Use Case

  • Reservoir Financial reports that the most valuable features of the E*TRADE Advisor Services platform include:
    • Faster, more efficient trade execution
    • A dedicated relationship manager
  • Reservoir Financial strongly agrees that the E*TRADE Advisor Services platform has helped it provide a better client experience.

Results

  • Reservoir Financial evaluated the following custodians and platforms before selecting E*TRADE Advisor Services:
    • TD Ameritrade
    • Pershing
    • SEI
    • Asset Mark
  • Reservoir Financial reports increasing operational efficiency by 21%-30% since switching to E*TRADE Advisor Services.
  • Reservoir Financial reports saving greater than 30 hours per month by using the E*TRADE Advisor Services platform.

E*TRADE Advisor Services Case Study

Earth Equity Advisors

Introduction

This case study of Earth Equity Advisors is based on a May 2017 survey of E*TRADE Advisor Services customers by TechValidate, a 3rd-party research service.

“Model management on the E*TRADE Advisor Services platform is much easier to visualize and adjust.”

“We value the personal touch from E*TRADE Advisor Services – they truly care about our business!”

— Peter Krull, CEO, Earth Equity Advisors

Challenges

  • In evaluating E*TRADE Advisor Services’ custodial platform, Earth Equity Advisors was looking for:
    • Easier model management
    • Better account management (reporting, fees, etc.)
    • A better service model
    • A partner who was not a competitor
  • Since switching to TE*TRADE Advisor Services’ platform, Earth Equity Advisors reports benefiting from:
    • Multiple strategies / models in a single account
    • More efficient account management
    • Better service and support

Use Case

  • Earth Equity Advisors reports that the most valuable features of the E*TRADE Advisor Services platform include:
    • Multiple models / strategies in a single account
    • A dedicated relationship manager
  • Earth Equity Advisors agrees that the E*TRADE Advisor Services platform has helped it provide a better client experience.

Results

  • Earth Equity Advisors evaluated the following vendor before selecting E*TRADE Advisor Services:
    • TD Ameritrade
  • Earth Equity Advisors achieved the following results with E*TRADE Advisor Services:
    • Increased operational efficiency by 10%-20% since switching to E*TRADE Advisor Services.
    • Saved up to 8 hours per month by using the E*TRADE Advisor Services platform.

E*TRADE Advisor Services Customer Research

Do you currently have a cybersecurity plan in place to protect clients and protect your business?

Yes: 91%
No: 9%

E*TRADE Advisor Services Customer Research

What is the best technology investment you can make now to grow your business?

CRM
21%
Portfolio management
16%
Financial Planning
15%
Account aggregation
14%
Risk profiling and analysis
7%
Investment research
6%
Digital trading/advice (robo)
5%
Proposal generation
5%
Third-party money management
4%

E*TRADE Advisor Services Customer Statistic

21% of surveyed RIAs believe that CRM is the best technology investment they can make to grow their businesses.

21%


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About E*TRADE Advisor Services

E*TRADE Advisor Services is the largest independent RIA custodian in the nation providing trading technology and back-office services to registered investment advisors. The technology platform provides unique benefits to RIAs including state-of-the-art, high-efficiency trading, specialized back office support for advisors who sell through representatives, a flexible, complete fee management program, and customized personal service.

E*TRADE Advisor Services Website   E*TRADE Advisor Services Website