The business challenges that led the profiled company to evaluate and ultimately select Tango Card:
- Fulfilled rewards in the following ways prior to using Tango Card:
- Did not send rewards
- Processed check/deposits/disbursements themselves
- Purchased digital rewards and fulfilled themselves
- Faced the following reward fulfillment challenges before working with Tango Card:
- Spent a lot of time purchasing and fulfilling incentives
- Dealt with high fees/costs associated with fulfilling rewards
- Struggled with tracking/handling lost rewards
- Lacked customer support for reward recipients
- Had a reward selection that was limited