TechValidate Research on Tango Card

Introduction

This case study of an educational institution is based on an October 2016 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Tango Card:

• Fulfilled rewards in the following way prior to using Tango Card:
  • Processed check/deposits/disbursements themselves

Use Case

The key features and functionalities of Tango Card that the surveyed organization uses:

• Sends rewards to the following people:
  • Research participants
• Works with Tango Card in the following way:
  • Bulk ordering through Blast Rewards
• Uses the following reward in their program:
  • Gift cards

Results

The surveyed organization achieved the following results with Tango Card:

• Sends rewards to improve the following area:
  • Payment disbursement
• Improved their rewards program in the following ways since implementing Tango Card:
  • Reduced the amount of time: 0-20%
  • Reduced the cost of: 0-20%
  • Increased their desired results related to: 0-20%