TechValidate Research on Tango Card


Tango Card Case Study

Virgin Pulse

Introduction

This case study of Virgin Pulse is based on an October 2021 survey of Tango Card customers by TechValidate, a 3rd-party research service.

“We have always used Tango Card. However, in a past life, my organization utilized Hallmark. There were lots of errors with the fulfillment of rewards and I see a significant and positive difference in working with Tango Card.”

Challenges

While working with Tango Card, they saw a DECREASE in the following areas:

  • Time spent managing and fulfilling rewards
  • Cost of managing and fulfilling rewards

Use Case

Partners with Tango Card to send rewards to impact:

  • Wellness participation

Orders their rewards through Tango Card’s Reward Genius dashboard.

Results

While working with Tango Card, they saw an INCREASE in the following areas:

  • Engagement
  • Loyalty
  • Improved customer service
  • Happier reward recipients
  • Reward delivery times




About This Data

This data was sourced directly from verified users of Tango Card by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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