TechValidate Research on Tango Card

Introduction

This case study of a small business health care company is based on a November 2016 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Tango Card:

• Faced the following reward fulfillment challenges before working with Tango Card:
  • Had a reward selection that did not fit their program

Use Case

The key features and functionalities of Tango Card that the surveyed company uses:

• Sends rewards to the following people:
  • Research participants
• Works with Tango Card in the following ways:
  • Bulk ordering through Blast Rewards
• Uses the following rewards in their program:
  • Gift cards
  • Cash cards – e.g paypal, visa, bitcoin

Results

The surveyed company achieved the following results with Tango Card:

• Sends rewards to improve the following areas:
  • Payment disbursement
• Improved their rewards program in the following ways since implementing Tango Card:
  • Reduced the amount of time: 41-60%
  • Reduced the cost: 0-20%
  • Increased their desired results: 41-60%