TechValidate Research on Tango Card


Tango Card Case Study

Small Business Healthcare Company

Introduction

This case study of a small business healthcare company is based on an October 2021 survey of Tango Card customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Tango Card’s API implementation process was smooth. We didn’t have an integrated rewards solution. It was up to our customers to manage and fulfill on their end. We literally had clients going out to the store to buy handfuls of gift cards and then mailing them out to individual employees. They are THRILLED with our integrated solution and it saves them a TON of time! "

Challenges

While working with Tango Card, they saw a DECREASE in the following areas:

  • Time spent managing and fulfilling rewards
  • Cost of managing and fulfilling rewards

Use Case

Partners with Tango Card to send rewards to impact:

  • Employee engagement
  • Customer loyalty
  • Customer referrals and advocacy
  • Customer acquisition
  • Wellness participation

Rewards as a Service (RaaS®) API methods:

  • Customers
  • Accounts
  • Fund
  • Catalogs
  • Orders
  • Exchange Rates

Results

Implemented Tango Card’s API in 1 month or less

While working with Tango Card, they saw an INCREASE in the following areas:

  • Faster reward delivery times
  • Desired results




About This Data

This data was sourced directly from verified users of Tango Card by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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