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TechValidate Research on TalkTalk Business

These pages present data that TechValidate has sourced via direct research with verified customers and users of TalkTalk Business. TechValidate stands behind the authenticity of all published data. Learn more »



476 Customers Surveyed

2,565 Data Points Collected

27 Published TechFacts

2 Published Charts

1 Published Case Study



Selected Research Highlights


TalkTalk Business Ethernet Customer Review

4.5/5 Stars

TalkTalk Business Customer Research

What is your business size?

Less than 10 employees: 10%
10-50 employees: 49%
51-100 employees: 26%
101-250 employees: 7%
More than 250 employees: 7%

TalkTalk Business Case Study

The benefits of TalkTalk Business fibre at Papertrail

Introduction

This case study of Papertrail is based on a February 2017 survey of TalkTalk Business customers by TechValidate, a 3rd-party research service.

“Economical and dependable – these two words are better than several sentences.”

Results

  • Papertrail have gained more than 4 hours per month since switching to TalkTalk Business fibre broadband.
  • The benefits they have experienced since moving from standard broadband to TalkTalk Business fibre broadband are:
    • Fewer outages
    • Saving money by making calls over the internet

  • With TalkTalk Business fibre broadband, they are confident to:
    • Video call clients
    • Use online chat to stay in touch with customers
    • Use Cloud based applications

  • Describing the experience with their TalkTalk Business connection they say:
    • “I don’t need to worry about my business connection to the internet”
    • “Fibre means my staff who work online are more productive”
    • “I can now make voice and video calls over the internet”
    • “I can now use cloud storage”

TalkTalk Business Ethernet Customer Fact

I don’t need to worry about the connection to the Internet – it just works.

CFO, Non Profit

TalkTalk Business Customer Research

What difference did you notice when you moved from standard broadband to TalkTalk Business fibre broadband?

It's much quicker to send large emails/files
32%
I can download documents much quicker
48%
More members of staff can be online at the same time without things slowing down
19%
Less buffering
36%
Fewer outages
16%
No difference
20%
Other
15%


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About TalkTalk Business

TalkTalk Business is one of the UK’s fastest growing B2B telecoms providers, offering a full range of business-grade communications products and services, spanning internet access, data, voice and mobile. Our mission is to deliver what matters most to our 180,000+ business and public sector customers, and 800+ Partners, through reliable, easy-to-use, innovative, great value solutions.

TalkTalk Business Website