TechValidate Research on Talkdesk


Talkdesk Customer Research

How has using Talkdesk impacted your day-to-day experience as a CX professional?

Strongly Agree Agree Slightly Agree Disagree
With Talkdesk, I have more information to make better decisions

27%

43%

23%

7%

With Talkdesk, I’m able to help my customers more effectively

18%

55%

23%

4%

With Talkdesk, I’m able to help my customers more efficiently

24%

46%

24%

6%

With Talkdesk, I can connect with customers anytime, anywhere

34%

47%

16%

3%





About This Data

This data was sourced directly from verified users of Talkdesk by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details


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