Statements from the following verified business professionals were used to create this chart:
Title |
Company Size |
Industry |
Response |
|
Customer Service Manager |
Educational Institution |
Educational Institution |
- With Talkdesk, I have more information to make better decisions: Slightly Agree
- With Talkdesk, I’m able to help my customers more effectively: Slightly Agree
- With Talkdesk, I’m able to help my customers more efficiently: Slightly Agree
- With Talkdesk, I can connect with customers anytime, anywhere: Slightly Agree
|
|
Contact Center Administrator |
S&P 500 |
Professional Services |
- With Talkdesk, I have more information to make better decisions: Agree
- With Talkdesk, I’m able to help my customers more effectively: Agree
- With Talkdesk, I’m able to help my customers more efficiently: Strongly Agree
- With Talkdesk, I can connect with customers anytime, anywhere: Strongly Agree
|
|
Customer Service Director or VP |
Small Business |
Service Provider |
- With Talkdesk, I have more information to make better decisions: Strongly Agree
- With Talkdesk, I’m able to help my customers more effectively: Agree
- With Talkdesk, I’m able to help my customers more efficiently: Agree
- With Talkdesk, I can connect with customers anytime, anywhere: Agree
|
|
Customer Service Manager |
Medium Enterprise |
Computer Software |
- With Talkdesk, I have more information to make better decisions: Agree
- With Talkdesk, I’m able to help my customers more effectively: Agree
- With Talkdesk, I’m able to help my customers more efficiently: Agree
- With Talkdesk, I can connect with customers anytime, anywhere: Agree
|
|
Chief Customer Officer |
Medium Enterprise |
Healthcare |
- With Talkdesk, I have more information to make better decisions: Agree
- With Talkdesk, I’m able to help my customers more effectively: Agree
- With Talkdesk, I’m able to help my customers more efficiently: Strongly Agree
- With Talkdesk, I can connect with customers anytime, anywhere: Strongly Agree
|
|
Operations Director or VP |
Medium Enterprise |
Retail |
- With Talkdesk, I have more information to make better decisions: Agree
- With Talkdesk, I’m able to help my customers more effectively: Agree
- With Talkdesk, I’m able to help my customers more efficiently: Agree
- With Talkdesk, I can connect with customers anytime, anywhere: Agree
|
|
Workforce Management Optimization Manager |
Medium Enterprise |
Financial Services |
- With Talkdesk, I have more information to make better decisions: Slightly Agree
- With Talkdesk, I’m able to help my customers more effectively: Slightly Agree
- With Talkdesk, I’m able to help my customers more efficiently: Slightly Agree
- With Talkdesk, I can connect with customers anytime, anywhere: Slightly Agree
|
|
COO |
Small Business |
Transportation Services |
- With Talkdesk, I have more information to make better decisions: Slightly Agree
- With Talkdesk, I’m able to help my customers more effectively: Slightly Agree
- With Talkdesk, I’m able to help my customers more efficiently: Slightly Agree
- With Talkdesk, I can connect with customers anytime, anywhere: Slightly Agree
|
|
Operations Manager |
Small Business |
Industrial Manufacturing |
- With Talkdesk, I have more information to make better decisions: Agree
- With Talkdesk, I’m able to help my customers more effectively: Strongly Agree
- With Talkdesk, I can connect with customers anytime, anywhere: Strongly Agree
|
|
Customer Service Representative |
Medium Enterprise |
Financial Services |
- With Talkdesk, I have more information to make better decisions: Did not know
- With Talkdesk, I’m able to help my customers more effectively: Agree
- With Talkdesk, I’m able to help my customers more efficiently: Agree
- With Talkdesk, I can connect with customers anytime, anywhere: Strongly Agree
|