TechValidate Research on Syniverse

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Syniverse Customer Research

What challenges were you experiencing with your previous vendor(s) that prompted you to evaluate Syniverse?

Quality of service, classes of service support, SLAs
25%
Customer service web portal availability
16%
Network coverage
13%
Intelligence about interoperability with other operators
10%
IPX Network reporting and monitoring
8%
LTE roaming service reach
7%
Readiness for VoLTE roaming
7%
Security of the IPX network
3%
Source: TechValidate survey of 61 users of Syniverse
Validated
  Published: Aug. 26, 2020   TVID: 52F-7BE-F0E




About This Data

This data was sourced directly from verified users of Syniverse by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details


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