SurveyMonkey Enterprise Case Study
This case study of a medium enterprise security products & services company is based on a November 2019 survey of SurveyMonkey Enterprise customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“SurveyMonkey Enterprise’s multilingual survey capabilities enable me to collect feedback from a diverse set of respondents. It’s also easier to build and send surveys, and can be done by one person, rather than multiple systems and numerous people in our organisation being involved. This has provided us with better time management in regards to surveys. "
The customer needed a solution to collect customer and employee experience feedback.
Key Enterprise features that have made it easy for the customer to gather critical feedback include multiple question types, multiple ways of collecting data, and multilingual surveys.
According to the customer, their Enterprise solution:
Since adopting Enterprise, the customer has been able to increase volume of research and critical insights and give more people access to the data they need.
This data was sourced directly from verified users of SurveyMonkey Enterprise by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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