“By offering technology options like TaxCaddy, my tax professional demonstrates that he/she wants to improve my experience as a client.”
The surveyed user said that she would be likely to use the following potential enhancements:
- Ability to pay her tax professional’s fees
- Ability to track estimated tax payments
- Reduced email notifications
- Ability for her spouse to e-sign documents via email
- Ability to log in with Google, Microsoft or other accounts
The surveyed user rated TaxCaddy Support as not necessary, because TaxCaddy was already so easy to use.